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Customer Consultant (m/w/d) who speaks Dutch

  • Germany, Europe
  • Competitive Salary

Introduction
For our office in Berlin Mitte we are looking for a

Customer Consultant (m/f/d) who speaks Dutch

No banking experience? Try it anyway!
Your tasks
• Accepting, answering and solving customer inquiries via e-mail, letter and telephone in Dutch

(no outbound, no sales, no sales targets)

• Review and verification of contract documents

• Ensuring customer satisfaction

• Data updates and complaint management

Benefits
Attractive basic salary of 26.640 € (at 40h/week)

• 30 days vacation in the calendar year, Christmas bonus

• Company pension plan, non-contributory life insurance and capital-forming benefits

• Family-friendly working hours from Monday to Friday between 8 a.m. and 6 p.m. and

possibility of flex shifts

• The possibility to work from home

• A central location in the heart of Berlin - only a stone's throw from Alexanderplatz and

Hackescher Markt

• Fruit and salad days, free sports activities and various team events

• An international working atmosphere with a dress code according to the motto "come asyou are"

You offer
• High customer and service orientation

• Commercial training desirable

• Initial experience in customer service and/or banking beneficial

• Secure handling of PC, Internet and MS Office

• Very good knowledge of Dutch: oral expression, spelling, punctuation

Please note: You should never need to provide bank account details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on our site please contact us with the advertiser's company name and the title of the job vacancy.