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Marketing Concierge

Job Description

New Marketing Concierge may be eligible for sign on bonus up to $1500 based on your experience!

We are seeking individuals with a positive outlook and the dedication to make things happen. Come and help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. This could be the right opportunity for your career!

What will I be doing?

As a Marketing Concierge you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
  • Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.

Why Do Team Members Like Working For Us?

  • Outstanding compensation package including bonus incentives.
  • Excellent health care options (medical, dental, and vision that encourage preventative care).
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights.
  • And so much more!


What we are looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role optimally, you possess the following minimum qualifications and experience:

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
  • Basic computer proficiency with the ability to learn.
  • Ability to multi-task and balance priorities.
  • Ability to work a flexible schedule including evenings, holidays, and weekends.
  • Proficiency in English (speak, read, write).
  • High School diploma or equivalent.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
  • Previous experience working in a commission based sales or marketing environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Please note: You should never need to provide bank account details or any other financial information, or make any form of payment, when applying for a job. If you are ever asked to do this by a recruiter on our site please contact us with the advertiser's company name and the title of the job vacancy.