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Speciality Coffee Outlet Manager

  • Fujairah, United Arab Emirates
  • Annual Air Ticket, Medical Insurance provided

Contract Type: Unlimited

Location: Fujairah, UAE

Working Hrs:48hrs per week (shift work)

Languages: Arabic speaking preferred



We are looking for an Outlet Manager for our Roastery based in Fujairah, UAE. To be considered for this role you will be a competent individual qualifications as a Specialist Barista and managerial experience in a similar role. You will be accountable for all of front of house staff. You will be well-versed in processes and procedures of the role’s responsibilities and will be results-driven and focused. As a competent individual you will be able to guide and train employees in good customer service. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

RESPONSIBILITIES:

  • Manage and oversee all daily operations of the Roastery (Front of House) , including its opening, closing, and general sales
  • Ensure coffee machines are calibrated regularly 
  • Order goods and manage stock control in line with company procedures and guidelines
  • Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, teamwork and scheduled shifts
  • Provide coaching and training to baristas, lead baristas and waiters/waitresses on performance expectations
  • Ensure all team members are trained on our products and services, by developing an understanding of our various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the various differences in flavour and blends
  • Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material
  • Organise and report company earnings, costs, and profits on a daily basis to senior management
REQUIREMENTS:
  • High School Diploma and Certification in Hospitality field (added advantage)
  • SCA certification required
  • Arabic speaker preferred
  • Speciality Coffee knowledge a must
  • 3-5 years of experience in specialty coffee outlet preferred
  • Previous managerial experience required
  • Computer skills i.e required Microsoft Office
  • Good Organisation, Leadership, Interpersonal skills
  • Experience of cashing up
  • Be able to prioritise workload
  • Training in food and beverage management would be an advantage
  • Good knowledge of coffee products (extraction, grinding, brewing etc.)
  • Must be able to work overtime, including weekends, evenings and special events as needed
  • Well-organised and detail-oriented and able to multi-task
  • Must have excellent verbal and written English skills.


Please add reference number: OM/1020-MZ1

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