Cluster Sales Executive

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

• Responsible for Groups & Events (all segments with 10+ rooms) at Qasr Al Sarab Desert Resort by Anantara, Desert Islands Resort & Spa by Anantara, Anantara Al Sahel Villa Resort and Anantara Al Yamm Villa Resort.
• You will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm groups and events within the guidelines of the Hotels Sales Strategy set by the department leadership.
• You will identify up-selling opportunities, maximize revenue through catering and group bookings.
• Provide efficient and effective service to the highest standard level, to handle customer inquiries within predefined parameters in order to close sales.
• You will report directly to the Cluster Sales Manager – Groups & Events.
• Ensure that all administration is processed professionally, efficiently and in a timely manner.
• Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively translate this positioning in the marketplace.
• Maintain a personal up-to-date knowledge on all assigned product and service offerings, as well as the products, services, rates and new developments of key competitors, and an awareness of general industry trends of Abu Dhabi.
• Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
• Continually review the actual production of each account against the potential for that account and review suggestions for improvement with department leadership.
• Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.

Qualifications

• At least 1-2 years sales experience in a 5-star / luxury hotel with groups & events focus
•  Bachelor’s Degree in any related field
• Confident communication skills, excellent written and verbal English is essential
• Second language preferred, but not mandatory
•  Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
• Positive attitude with excellent interpersonal and team building skills
• Ability to influence and persuade with good negotiation techniques

Additional Information

• High School diploma
• Previous experience of at least 1 year, luxury hotel is an advantage
• Passion for excellent service
• Excellent team player and great communication skills