Kids Club Attendant

A Kids Club Attendant is responsible for ensuring the smooth and efficient operation of the Kids Club and that all rules and regulations of the facility are adhered to.

What will I be doing?

• Assists the team in the day to day running of the kids club operations and resort activities
• Completes admin tasks such as sc heduling and maintenance reporting etc
• Conducts training for team members
• Providing information to guests and ensuring a fun and safe environment for all children aged 3-12 years, by following the Kid's Club operational childcare standards, policies, procedures and health guidelines.
• Ensuring that the Hilton brand standards are followed and being responsible for supervising guests and children, in addition to ensuring that reception protocols are followed with regards to entry and exit procedures and payments are made where necessary.
• Facilitating the daily activity schedule along with babysitting, birthdays, parties and event bookings along with any other related tasks as designated by the Management.

What are we looking for?

A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge of pediatric CPR / first aid and emergency medical procedures.
• Must be comfortable, calm and confident in working with children of all ages
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
• Computer literate
• Must have excellent customer service skills and be detail oriented.
• Must be flexible and adapt easily.
• Excellent interpersonal, organizational and professional skills.
• Ability to handle multiple tasks.
• Ability to think and respond quickly to issues or guest needs.
• Excellent communication skills (English)
• React calmly and effectively in emergency situations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

• Contact: Tugce Karanfil
• Reference: CatererGlobal/Kids Club Attendant
• Job ID: 99520951