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• Directs, coaches, supports, supervises and evaluates (in conjunction with the Executive Chef/Chef) the performance of all direct reports.
• Provides proper training for the new crewmembers and follows up on their progress.
• Has a thorough understanding of Time and Attendance procedures, shipboard training, and is familiar with the contracts and work schedule hours/week.
• Monitors working hours and completes report of overtime for payroll purposes.
• Communicates daily with the Executive Chef and Provision Master to determine product availability.
• Controls and provides daily food requisitions for the next day’s preparation according to food cost.
• Ensures that the HACCP program is carried out correctly.
• Must be present in an early standby each time the ship is subject to a USPH inspection.
• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
• Managerial 4-5 year’s experience in a large hotel/resort or cruise ships in Pastry Operations.
• Very good oral and written communication in English.
• Culinary School degree required.
• Very strong management skills in a multicultural and dynamic environment.
• Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
• Very strong communication, problem solving, decision making, and interpersonal skills.