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Catering Director

  • Allentown, Lehigh County
  • Competitive

Unit Description:

*NEW SALE!GREAT opportunity to create a showcase account for Sodexo!*

Sodexo is currently seeking a Catering Director forthe largestLehigh Valley Hospital location -Cedar Crest (1,227 beds) located in Allentown, PA. Allentown is the fastest growing major city in Pennsylvania and just a short drive away from the "City of Brotherly Love", Philadelphia, PA.

Responsibilities:

  • Maintains and develops client relationships and client satisfaction for catering services to ensure account retention.
  • Fulfills contractual obligations to the client.
  • Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo strategic plan.
  • Accountable for the execution of service quality by maintaining highest level of delivery.
  • Promotes and supports workplace diversity initiatives.

Duties:

  • Directs daily operations of catering services to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
  • Directs catering operations including waited table service, bars, continuous break stations and buffet lines.
  • Plans, advises and assists with menu options and selection and provides job quotes for special services or sales.
  • Ensures the quality of catering operations, including dishware, linens, food and beverage items, preparing alcoholic beverages to standards, complying with all sanitation guidelines and maintaining area in accordance with state health standards.
  • Probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate Sodexo resource when necessary.
  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
  • Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate.
  • Ensures compliance with all federal, state and local regulations as well as Sodexo/client policies and procedures (e.g. quality assurance, safety, operations, personnel).
  • Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with
  • Sodexo safety and loss prevention programs and with standards.
  • Establishes operating standards, implements quality improvements and communicates them to employees.
  • Ensures certifications are current for facilities.

**Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.**

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary:

Provides supervision for catering services at an account/unit to ensure client satisfaction and retention for the Company. Oversees a highly complex and high volume of catering sales and functions in excess of $1.5M in managed catering volume.
Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Plans projects, including defining objectives, methods, timetables and budget to support client and Sodexo's strategic plan.
Key Duties
- Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
- Oversight of the sales process for catering and/or conference services. Works with client and customers to design events.
- Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
- Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
- Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
- Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards

Qualifications & Requirements:

B asic Education Requirement - Bachelor's Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years o f experience in catering, food production, or food service management or a related field

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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