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HOTELS:SOFITEL DUBAI THE OBELISK
JOB TITLE:BARISTA
REPORTING TO:SUPERVISOR
Company Description
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion
ACCOR HOTELS - Feel Welcome in more than 4 100 hotels in 95 countries
SOFITEL DUBAI THE OBELISK
Sofitel Dubai The Obelisk scheduled to open in the first quarter of 2020, will be Sofitel’s largest property in the Middle East. The hotel will feature 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.
Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai Wafi will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Airport Concierge and help us to make Sofitel Dubai Wafi a truly welcoming destination!
The Position
To provide prompt and courteous F&B service to the Hotel’s guests.
KEY ROLES & RESPONSIBILITIES
·Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
·Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries.
·Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
·Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, caffe latte, and cappuccino.
·Generates revenues by attracting new customers; defining new and expanded services and products.
·Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
·Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
·Maintains safe and healthy work environment by following organization standards and sanitation regulations.
·Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
·Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
·Maintain a clean dining area, sanitizing tables and chairs, and sweeping crumbs off of the floor
·Adhering to all food safety regulations and quality controls.
PERSONAL ATTRIBUTES
·Average reading, writing and oral proficiency in the English language
·Must be well presented and professionally groomed at all times
·Able to account and handle cash effectively and efficiently
·Good communication and customer contact skills; good problem resolution skills
·Basic F&B product knowledge
·Team player with strong interpersonal skills and attention to detail
QUALIFICATIONS
·Secondary education
EXPERIENCE
·Minimum 2-years’ experience in fast paced coffee driven concept ( Coffee shop, Lobby Lounge)
·Previous public contact and/or cashiering experience
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Name & SIGNATURE: MANAGER’S SIGNATURE
Date: