Bartender / Barista - Anise - Intercontinental Hotel Dubai Festival City

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. What’s the job?

Assist to ensure the smooth conduct of the shift through customer focused service delivery. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

Your day-to-day

• Ensures seamless operation of bar
• Assists to ensure constant updates of creative cocktail/mocktail offerings
• Assists to ensures trainings of beverage knowledge to entire team
• Ensures consistency in beverage preparation
• Ensures profitability of bar operation
• Provides customer service in accordance to standard operating procedures
• Ensures reordering, stacking and cleanliness of bar area
• Anticipates guests needs by following service behaviour
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Executes cash handling and banking procedures
• Establish and instruct staff in cash security procedures
• Assists in the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures

• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG^® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

• Contact: n/a
• Reference: CatererGlobal/288120958
• Job ID: 99588181