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The purpose of the position is to interact with our guests and ensure that they have a positive dining experience. Restaurant Hosts/Hostesses are responsible for positive guest interactions, while providing service in a friendly and efficient manner. Hosts/Hostesses are expected to be attentive to our guests spoken and unspoken needs and make them feel welcomed, comfortable, important, and relaxed.
High school diploma or equivalent vocational training certificate required.
Prior experience of at least a year in a high profile restaurant required. Prior experience within a five-star hotel brand preferred.
Computer Skill & Other Technical Skills:
Ability to learn and utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.
Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).
Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:
Servsafe Alcohol certification
Must be customer-service oriented and have excellent hospitality skills.