Assistant Villa Manager

Job Brief

The Assistant Villa Manager is responsible for consistent delivery of the highest standards of the products and service. Also sees to all the personal needs of villa guests. T

DUTIES AND RESPONSIBILITIES :

• Preparing staff schedules, discipline, and recruitment in collaboration with the Villa Manager.
• Keep Villas in perfect condition implementing checklists, training of Villa Masters, and coordination with Maintenance department and Landscaping.
• To train the Villa Hosts and assure Housekeeping and Maintenance standards are maintained and consistent.
• Recruitment and development (Including TCI) of actual and new staff members.
• Ensure that all Villa inventories are adequate to Villa turnover.
• Responsible for making sure that all cleaning products are the correct ones being used on surfaces and materials.
• Coordinate and report to the Maintenance Department any maintenance issue that may affect the daily operation.
• Ensure smooth open communication and collaboration with Villa Manager.
• Make sure that high levels of guest satisfaction are achieved.
• Make sure that stocks of goods and materials used in villa operation are available at all times and stored in the right area.
• Make sure that health and safety rules are being followed in the department
• To maintain appropriate records and filing systems for the successful completion of all job requirements

• Certificate or Diploma in Housekeeping / FO Operations
• Additional language skills: Russian; French; Italian and German
• Excellent communication skills, teamwork
• Capable of adapting to different cultures and ways of life
• Expected to regularly work long hours, on evenings, on weekends, public holidays, and during cyclonic weather
• Previous experience in the tourism industry would be an advantage

• Contact: Recruitment Team
• Reference: CatererGlobal/CTG-CONST-4386
• Job ID: 99470851