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Sales Coordinator - Arabic and/or Russian Speaker

  • , United Arab Emirates
  • Unspecified

Rixos Premium Dubai is looking for enthusiastic and detail oriented Sales Coordinator to join our Sales Team.

  • Answer telephone and respond to caller inquiries in a pleasant manner.

  • Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room typespackagespromotions, entertainment, restaurants etc.)

  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

  • Generating reports, preparing proposals, collections details , coordinating with clients & suppliers.

  • Manage and maintain sales executives and managers schedules, appointments and travel arrangements.

  • Assist sales team by managing schedules, filing important documents and communicating relevant information.

  • Arrange and co-ordinate meetings, events and any appointments.

  • Record, transcribe and distribute minutes of meetings.

  • Perform hotel site tours with potential clients.

  • Monitor, screen, respond to and distribute incoming communications.

  • Design, upload, extract and maintain customer databases.

  • Ensures all documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time.

  • Respond to complaints from customers and give after-sales support when requested.

  • Ensure the adequacy of sales-related equipment or material are available at all times.


  • Knowledge of Arabic and/or Russian Language is a must

  • Experience in Reservation, Guest Relations and Front Office is an added advantage

  • Excellent customer service skills.

  • Ability to effectively communicate in English, in both written and oral forms.

  • Be friendly, customer centric, smile and able to work in a team environment.

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