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Need some help? You’ve come to the right place.

But to ensure we don’t waste your time, you should know we’re not a recruitment agency. Instead, we use advanced technology to match jobseekers like you, to jobs which our customers advertise. Put simply…

We can’t:

  • Accept CVs/job applications directly
  • Inform you of any progress or give you general feedback on your application

For this information, please contact the job advertiser/employer directly.

We can:

  • Resolve technical or account issues
  • Help manage the emails you’re receiving from us
  • Check and remove scam job ads
  • Answer general queries to help you get the best experience from our website.

So, now we’re on the same page

Let’s see if we can help you …

“I’m having problems with my job search”

For anything technical/website related, head to our Help and support page.

“I want to give feedback”

If you can’t find the answer you’re looking for or would like to give feedback, please complete the form below, or speak to a member of our team on 0333 0145 111.


Want to know how to advertise on totaljobs or any of our partner sites? Need help with our service? Head to our Recruiter help and support page.

Our address

Blue Fin, 110 Southwark Street, London SE1 0TA