CID Associate - TRYP by Wyndham Dubai
Wyndham Hotel Group is the world’s largest and most diverse hotel company, encompassing approximately 8,000 hotels and 679,100 rooms in 73 countries. From the award-winning upscale offerings of its namesake Wyndham Hotels and Resorts® brand, to the distinctly familiar properties of its globally recognized Dolce, Ramada®, Days Inn®, Super 8® ,TRYP by Wyndham® and Howard Johnson® brands, Wyndham Hotel Group prides itself on providing guests, owners and franchisees with exceptional customer service, great value and the most lodging choices around the world.
OUR HOTELS - TRYP by Wyndham®
For every country on your bucket list, TRYP has locations in the world’s hippest cities, from Berlin to Barcelona, New York City to São Paulo and coming soon to Dubai in June 2017. Each of our TRYP hotels is nestled in the heart of the city, giving you walkable access to the downtown hubs so you can experience an authentic life abroad. Business travelers will revel in our comfortable settings and plentiful amenities, families will find our family room setups too much fun, and all of our guests will enjoy immediate access to the best of culture and nightlife. Combine with our attractive deals and travel packages, and discover the best the city has to offer at TRYP.
The TRYP Experience
Our passion for our guests is only equal to our passion for our cities. Our global locations put you in the heart of our cities and we invite you to explore and discover the best that the city offers. Our local and connected TRYPSTERS will guide you to the most authentic experiences available – from great local cuisine to fabulous nights on the town. We want to wine you, dine you, recline you, and WiFi you.
TRYP by Wyndham Dubai – Opening August 2017
With 650 guest rooms including 24 suites, the four-star TRYP by Wyndham Dubai is currently planned to be the largest TRYP by Wyndham hotel in the world! Located in the heart of the Al Barsha South business district, the hotel will be within easy reach of attractions including Mall of the Emirates and Palm Jumeirah. Hotel facilities will include designated meeting space, a spa, gymnasium and a variety of food and beverage outlets including a tapas restaurant and all-day dining restaurant, as well as a coffee shop, lounge area and bar.
What will you be doing as CID Associate?
The CID associate operates the CID System assuring that all guest details are properly maintained and updated in the CID System in terms of Check-in – Check-out – Room moves, The CID associate will also operates the telephone switchboard station in order to answer telephone calls and process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advice guest of any messages (e.g. voicemail, e-mail, faxes) received for them and send to room, if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellman, housekeeping, engineering) and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.
In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.