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SPA Manager

AE-AZ-Abu Dhabi

Full job details

Millennium & Copthorne - Bab Al Qasr, Abu Dhabi
AE-AZ-Abu Dhabi
Job Type
Leisure, Spa Manager
Job Level
Welcome to our World

Our Vision at Millennium and Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an ambition to operate 100 preferred hotels by year 2020.

Job Location

The luxury 5 star Bab Al Qasr offers a truly unique Middle Eastern experience with authentic Arabic hospitality, with 677 rooms set on it's own private beach in Abu Dhabi's exclusive Corniche area, it's iconic Arabesque architecture and sumptuous interiors are designed for discerning business and leisure travelers, looking for a taste of modern Arabia. With its breath taking lobby, superb views and world class facilities, Bab Al Qasr impresses on every level.

Key Job Responsibilities

  • Ensures strong guest recognition processes and systems within the department
  • Be visible and accessible to the guest and follow through on special requests and preferences
  • Maintains strong relationship and goodwill with regular guests and local patrons
  • Copy reads reports of all Spa communications before submission to the General Manager
  • Monitoring and controlling on an on - going basis, department costs to ensure performance against budget
  • Implements appropriate scheduling and duty roster management
  • Develops yearly capital expenditure requirements
  • Communicate with other operating department, notably Housekeeping and Engineering of all Spa matters concerning the department.
  • Identifies training needs, assists in developing training plans and implementing training session
  • Coaches, counsels and disciplines colleagues providing constructive feedback to enhance performance


  • Bachelor's Degree in any discipline preferably in tourism or hospitality
  • In depth knowledge of Spa treatments, procedures and operations
  • At least 3 years experience in Spa and Leisure industry with financial responsibilities and management of more than 10 employees
  • Previous GCC or UAE experience would be a distinct advantage

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