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Reservations Officer

Dubai (Emirate) (AE)

Full job details

Recruiter
Sofitel Dubai Downtown
Posted
20/02/2017
Ref
Location
Dubai (Emirate) (AE)
Job Type
Front Office, Reservations Agent
Sector
Hotel
Job Level
Non-Management
 

Job Description

 

ABOUT THE SOFITEL DUBAI DOWNTOWN

The Sofitel Dubai Downtown is a brand new hotel blending Sofitel’s passion for excellence and French art de vivre. A magnificent addition to the five star luxury scene of Dubai, it is located in the heart of Downtown. The hotel features 350 rooms & suites, restaurants & bars and 14 meeting rooms. Breathtaking views of Burj Khalifa & the coastline, everything literally at your doorstep, Sofitel Dubai Downtown is the choice hotel of discerned travelers.

Apply for a unique opportunity to be a part of this Magnifique Brand !

JOB RESPOSABILITIES

The Reservations Officer handles all incoming and outgoing room reservation requests, as per the hotel standards and procedures. The responsibilities will include but are not limited to:

  • Dealing with telephone calls, e-mails, faxes, correspondence and responding to guests’ requests on a timely manner
  • Ensuring guest profiles are maintained, merged and updated on a regular basis
  • Achieving an optimum level of occupancy and average room rate to best yield revenue by using effective Upselling techniques
  • Assisting the Reservations team in maximizing revenue in line with Hotels’ budgeted and forecasted goals.

REQUIREMENTS

We are looking to appoint a Reservations Officer for the stunning 5* Sofitel Dubai Downtown who thrives in a high pressured and rewarding team environment and is looking for a career with a hospitality leader.

Due to role requirements, the candidate must have strong verbal and written communication skills and be a fluent English speaker. Being Arabic or French speaker will constitute an advantage.

Proven reservations experience with substantial knowledge the hospitality sector with sound information systems knowledge are favored.

Selected candidates will be contacted within 5-7 working days