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Manager Internal Communications & Change Management

United Arab Emirates - Dubai

Full job details

Marriott International - Middle East and Africa
United Arab Emirates - Dubai
Job Type
Sales & Marketing, Marketing Manager
Job Level

Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 5700 properties and 30 brands you'll find us in your neighborhood and in more than 110 countries across the globe. Find Your World™ at Marriott.

The Manger, Change Management will be responsible for working within the Integration team to support the "people side" of initiatives impacting our hotels and their guests as a result of integration changes. Primary responsibilities include developing communications to support Marriott's hotel operations in MEA inclusive of all lodging segments and brands and across all continent divisions.

The role will be responsible for the development and execution of the change strategy and communication approach for Integration of Legacy Starwood and Marriott Hotels in MEA. The role will work closely with corporate Change Management team and continent cross-functional leads as required (e.g., Project Manager, Implementation Manager, Business Lead, etc.). Project work consists of developing and deploying change management and communication programs through practical application of communication knowledge, technical capabilities, and interpersonal skills; messaging, tactics, channels, and tools; and learning tools and techniques to successfully achieve milestones and objectives of the project. The position should have a consultative skill set and approach to problem solving, as well as a flexible and collaborative working style. The resource should be comfortable leveraging standard tools and best practices from prior experience to best meet project needs. The work requires the individual to be highly adaptable to change, work within tight timelines, and manage multiple priorities.


  • 4-year bachelor's degree from an accredited university in Communications, Journalism, PR, Marketing, or other relevant field
  • 4-6+ years of relevant work experience related to change management and/or communications consulting

  • Experience in a major global consulting firm or travel/hospitality/lodging industry experience
  • Advanced degree or MBA
  • Proven experience supporting large scale transformations, preferably for globally branded organizations
  • Experience of communication tools, approaches, and change methodologies
  • Experience with graphic design and multi-media production a plus
  • Experience with social media networking tools and marketing

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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