SENIOR SALES MANAGER - Outside Catering (Local Hire only) - Holiday Inn Salmiya, Kuwait

Kuwait City

Full job details

Holiday Inn - Middle East & Africa
Kuwait City
Job Type
Sales & Marketing, Sales Manager
Job Level

We are looking for a talented and experienced Senior Sales Manager to join our Convention Sales Team. The ideal candidate should have a minimum 5 year experience in the same role or relevant experience in Sales & Marketing preferably in the mid-market hotels & Catering sectors. 


Job Summary – (Role Summary)

·      To manage sales activities primarily for Outside Catering and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.


Essential Duties and Responsibilities – (Key Activities of the role)


·         Responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility.

·         Generating new accounts and maintaining accounts through sales calls, sales blitz, telephone calls and entertainment.

·         Takes responsibility for understanding the Sales Plan of the Hotel and the required budgetary guidelines, to enable empowered decisions in all rate negotiations.

·         Achieve budgeted revenues and department goals and maximize profitability.

·         Ensures that selling strategies are adhered to during negotiations and maximize upselling opportunities whenever possible.

·         Recognizing & understanding market competition and trends and provides feedback and suggestions gathered from direct sales solicitations, telephone calls, etc.

·         Formulate corporate offer letters, contracts and any other required business correspondence.

·         Supports the Director of Sales Convention

·         Responsible in preparation of weekly, monthly and quarterly sales reports as required.

·         Responsible in re-negotiation of rate agreements within budgetary guidelines of corporate accounts with the approval of the DOSC, and ensures that accurate rates are communicated to concerned departments.

·         Attends trade and networking events as representative of Holiday Inn when required.

·         Develop and maintain relationship with clients and guests in order to produce business, and promotes the brand image at all times.

·         Executes departmental goals in game plans.

·         Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.

·         Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

·         Creates and achieves the annual banquet budget.

·         Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

·         Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.




Ø  Be a dynamic, passionate and goal – oriented individual.

Ø  Have a 5 years’ experience as Senior Sales Manager, or relevant work experience in a similar role within the hospitality industry, preferably in mid-market hotels Catering Sectors.

Ø  InterContinental Hotels Group (IHG) experience would be an advantage.

Ø  Bachelor’s Degree/Higher Diploma in Hospitality or related degree is required.

Ø  Have good communication skills, fluent in speaking & writing in English, fluency in other Language would be an advantage.

Ø  Have a valid Kuwait driving license.


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