Director of Sales & Marketing

Location
Middle East, Bahrain
Salary
competitive expat package
Posted
14 Feb 2017
Closes
14 Mar 2017
Sector
Hotel
Job Level
Management

We are looking for an accomplished Director of Sales with the following qualifications:
• Fully proficient in English & Arabic. French speaking a plus
• Minimum 3 years in the position in a luxury hotel
• Prior experience in the GCC and availability to travel within the GCC including Saudi Arabia
• Ability to analyze financial statements and market data
• Advanced analytical and problem solving skills
• Excellent people’s management skills
• Excellent negotiation and communication skills

Key Responsibilities:

  • Direct and manage all group & transient sales activities to maximize revenue for the hotel
  • Prepare, implement and compile data for the strategic sales plan, monthly reporting,
  • annual goals, sales and marketing budget, forecasts and other reports as directed/required
  • Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
  • Develops new plans and programs and determine the effectiveness of current plans and programs
  • Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
  • Actively participates in sales presentations, property tours and customer meetings
  • Ensures optimal compliance with corporate focus audit
  • Manages performance issues that arise within the Sales and Reservations teams
  • Ensures appropriate hiring, training, motivating, coaching, counseling and developing of
  • department’s team members
  • Effectively communicates with other departments
  • Conducts a daily briefing with department on current key activities
  • Evaluate changes in guest needs, the guest mix and competitive set, to recommend
  • appropriate product/service and operational changes as necessary
  • Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
  • Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
  • Participate in community and professional organizations to maintain high visibility and promote a positive image
  • Be an inspiration to all hotel staff to achieve luxury levels of performance
  • Interacts in a positive way with all team members to ensure a luxury guest experience
  • Must be an example of the Sofitel Values, brand standards, and a champion of grooming and appearance guidelines