Director of Sales & Marketing

Middle East, Bahrain
competitive expat package
14 Feb 2017
14 Mar 2017
Job Level

We are looking for an accomplished Director of Sales with the following qualifications:
• Fully proficient in English & Arabic. French speaking a plus
• Minimum 3 years in the position in a luxury hotel
• Prior experience in the GCC and availability to travel within the GCC including Saudi Arabia
• Ability to analyze financial statements and market data
• Advanced analytical and problem solving skills
• Excellent people’s management skills
• Excellent negotiation and communication skills

Key Responsibilities:

  • Direct and manage all group & transient sales activities to maximize revenue for the hotel
  • Prepare, implement and compile data for the strategic sales plan, monthly reporting,
  • annual goals, sales and marketing budget, forecasts and other reports as directed/required
  • Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
  • Develops new plans and programs and determine the effectiveness of current plans and programs
  • Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
  • Actively participates in sales presentations, property tours and customer meetings
  • Ensures optimal compliance with corporate focus audit
  • Manages performance issues that arise within the Sales and Reservations teams
  • Ensures appropriate hiring, training, motivating, coaching, counseling and developing of
  • department’s team members
  • Effectively communicates with other departments
  • Conducts a daily briefing with department on current key activities
  • Evaluate changes in guest needs, the guest mix and competitive set, to recommend
  • appropriate product/service and operational changes as necessary
  • Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
  • Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
  • Participate in community and professional organizations to maintain high visibility and promote a positive image
  • Be an inspiration to all hotel staff to achieve luxury levels of performance
  • Interacts in a positive way with all team members to ensure a luxury guest experience
  • Must be an example of the Sofitel Values, brand standards, and a champion of grooming and appearance guidelines