Talent Resourcing Officer, Human Resources at IHG® - DFC


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Human Resources
Job Level

Do you see yourself as a Talent
Resourcing Officer


What's your passion? Whether you're into scuba diving, golf
or dancing the tango, at IHG® we're interested in you. We love people who apply
the same amount of passion and precision to their jobs as they do to their
hobbies.  Imagine working for a company that gives you Room to be
yourself.  Our commitment to our people is to deliver room to have a great
start, to learn and grow, to perform, to be recognized and rewarded, to be
involved and to take the initiative and lead. 


InterContinental Hotels Group (IHG®) properties in Dubai Festival City consist
of three hotel brands. These include the luxury brand InterContinental, the
superior upscale Crowne Plaza and the lavish long-stay InterContinental
Residence Suites. In addition to over 1000 bedrooms, the three properties boast
a selection of high quality restaurants and bars, an impressive 3,800 square
meter Event Centre across two levels, the 5,000 square meters Festival Arena by
InterContinental, the luxurious Spa InterContinental, state-of -the-art
gymnasium facilities, and swimming pool facilities. 


We are looking for confident, sophisticated
and internationally-minded people to join over 1200 colleagues who are
committed to maintaining the highest standards of luxury, quality and service
which define our company.  We value the passion and enthusiasm of our
colleagues, and encourage you to share your passion when you work with us.


At the moment we're looking for a Talent Resourcing Officer to join our energetic, enthusiastic and passionate team at InterContinental
Hotels Dubai Festival City


Reporting directly to the Talent Resourcing Specialist, the
primary responsibility of this role is to ensure proper implementation of the resourcing policies and
procedures to create the right environment and deliver the IHG® commitment of
providing “Room to Be Yourself” and to create the right environment in
which our colleagues can experience “Room to have a Great Start”. Also as a
Talent Resourcing Officer, you will be Responsible for full cycle of recruitment of candidates from Job
Bands 7 (Supervisors) to 9 (line-level) Colleagues. The HR Administrator for
Recruitment and ticketing will be indirectly reporting to you, and you will
represent as a key person in charge of Talent Resourcing Team in the absence of
the Talent Resourcing Specialist. The Talent Resourcing
Officer will be involved in all general Human Resources activities to support
and contribute to the overall success of the Human Resources strategy to
deliver “Great Hotels Guests Love”.


The key responsibilities are:


·         Ensures that
we deliver the best Guest Experience across all colleagues and new joiners as
an Ambassador of Human Resources.

·         Maintain
healthy relationship with all key internal and external recruitment
stakeholders in understanding and matching their hiring requirements and
ensuring timely hiring support as & when required.

·         Timely
management and consistency in updating all job vacancy advertisements and
postings via all possible channels including Hotel Jobs Boards, IHG® eCareers
website, Agencies etc. using IHG® Standards.

·         Deliver
accurate Recruitment Tracker, Arrivals List and 
Internal Applications Tracker

·         Accurately
prepare all employment contracts and efficiently communicate to all candidates.

·         Conduct
comprehensive and detailed interviews, providing accurate assessments of
candidates skill sets and behaviours

·         Ability to
engage with the hiring managers, providing them with the most efficient
resourcing support

·         Select
source and monitor agencies to provide us with candidate profiles that suit the
business needs. Ensure timely and effective communication is maintained at all

·         Implementation
and management of Social Media platforms to generate the profiles relevant to
the business

·         Maximise the
use of resourcing platforms such as E Careers and Social media to actively
reduce the cost of hire.

·         Actively
administers posting of all vacancies through the IHG® eCareers website (powered
by Taleo).

·         Updates all
job postings and correspondences and ensures online and jobs boards’ postings
are consistent to IHG® standards and guidelines.

·         Supports the
Talent Resourcing Specialist in managing recruitment processes from approving
vacancies, posting positions, sourcing candidates, job offers, reference
checks, contracts preparation, visa application, pre-employment and onboarding

·         Manages and
prepares the recruitment trackers and reports by actively updating current
status of vacancies and in-process candidates to the Managers, Head of
Departments and Executive Committee.

·         Maintains
the internal application processes, promotion, transfers and change of status

·         Maintain a
healthy professional relationship with the hiring managers and keep them up to
date by maintaining a proactive approach to resourcing, identifying challenges
and providing resourcing solutions.

·         Ensures that
we deliver the best Guest Experience to our candidates throughout the
recruitment cycle. Responsible in positively impacting “Room to have a great
start” for all new colleagues.

·         Ensuring the
Arrival List is updated at all times with the details of all new joiners
including allocated accommodation details.

·         Responsible
for implementing the Candidate Management processes to ensure both external
candidates and employees experience the IHG® Commitment, “Room to be yourself”.


Ideally, you'll have some or
all of the following qualifications and experience we're looking for:

Required Skills:


·         Minimum of 2 year HR
experience or a minimum of 3 years professional experience as part of a
resourcing team in a comparable capacity 

·         Minimum academic
requirements – Bachelors Degree/Diploma within Business/HR/Hospitality

·         Competency in the use of an
online recruitment system

·         Competency-based
Interviewing Skills Certification

·         Strong English communication
skills including a high level of impact and influence 

·         System and data analysis

·         Strong Interpersonal Skills

·         Demonstrate strong
competency in Microsoft office and e mail platforms

·         Advanced experience of human
resource information systems.



In return we'll give you a generous financial and benefits
package including accommodation, free meals on duty, hotel discounts worldwide
and the chance to work with a great team of people. Most importantly, we'll
give you the room to be yourself.


At IHG® we are committed to developing our team and managing
our talent and would encourage internal as well as external candidates to apply
for any of our vacancies.



So what's your passion? Please apply
on-line and tell us how you can bring your individual skills to IHG®.


To find out more about us or any other
jobs with IHG® please look at



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