Human Resources Coordinator - Employee Engagement at IHG® - DFC


Full job details

InterContinental Hotels & Resorts - Middle East & Africa
Job Type
Human Resources
Job Level

Do you see yourself as a Human Resources Coordinator - Employee Engagement?


What's your passion? Whether you're
into scuba diving, golf or dancing the tango, at IHG® we're interested in you.
We love people who apply the same amount of passion and precision to their jobs
as they do to their hobbies.  Imagine working for a company that gives you
Room to be yourself.  Our commitment to our people is to deliver room to
have a great start, to learn and grow, to perform, to be recognized and
rewarded, to be involved and to take the initiative and lead. 


InterContinental Hotels Group (IHG®) properties in Dubai Festival City consist
of three hotel brands. These include the luxury brand InterContinental, the
superior upscale Crowne Plaza and the lavish long-stay InterContinental
Residence Suites. In addition to over 1000 bedrooms, the three properties boast
a selection of high quality restaurants and bars, an impressive 3,800 square
meter Event Centre across two levels, the 5,000 square meters Festival Arena by
InterContinental, the luxurious Spa InterContinental, state-of -the-art
gymnasium facilities, and swimming pool facilities. 


We are looking for
confident, sophisticated and internationally-minded people to join over 1200
colleagues who are committed to maintaining the highest standards of luxury,
quality and service which define our company.  We value the passion and
enthusiasm of our colleagues, and encourage you to share your passion when you
work with us.


At the moment we're looking for a Human Resources Coordinator - Employee Engagement to join our energetic, enthusiastic
and passionate team at InterContinental Hotels Dubai Festival City.


The primary responsibility of this role
is to align the HR policies and procedures to deliver Great hotels guests love
and create the right environment in which our colleagues can experience our
Winning Ways and IHG® commitment. The Human Resources Coordinator for Employee
Engagement will be fully
involved in all generalist HR/HR Engagement activities to support the change
process and to contribute to the overall success of the HR strategy. 



The key responsibilities are:


·         Ensures that we deliver the best
Guest Experience across all colleagues and new joiners as an Ambassador of
Human Resources.

·         Build
relationships and collaborate across the business to understand and meet
employee engagement requirements, whilst providing high levels of internal
customer service. You will partner with HR and line colleagues to understand
and plan engagement activities that are relevant to the business, expertly
plan, well executed.

·         Responsible for the cluster
employee engagement and administering of engagement activities e.g. Winning
Ways Recognition, Town Hall Meeting, Annual Staff Party, Sports Events,
Gatherings, as well as updating internal colleague communication outlets ie. Plasma
screens, notice boards, social media, etc.

·         Function as the lead
contact for the organization and execution of corporate global engagement activities
ie. Celebrate service week, IHG® foundation week, Inter-hotel relating
engagement activities.

·         Point of contact with
contracted third party colleague service providers ie, transportation and
colleague restaurants, to monitor consistency and quality, and complete the
monthly reconciliation of invoices for finance payment.

·         Ensure that heart of house
culture and branding wall papers are updated and inline with the corporate brand

·         Responsible for compiling annual
colleagues activities calendar.

·         Responsible for planning and
executing bi-annual long service award ceremony.

·         Responsible for planning and
executing all communication forms between Area Director of  Human Resources and Regional General Manager,
with Leadership and Non-Leadership colleagues, collating minutes and ensure
timely distribution within the business.

·         Ensures to cascade
accurate information during Direct Line sessions.

·         Identify and address
issues and solutions related to employee engagement.

Ideally, you'll have some or
all of the following qualifications and experience we're looking for:

Required Skills:


interacting with all levels of management/employees and across organizational

implementing diverse and high impact HR initiatives to support organizational

influencing and communication skills

presenting to different audiences verbally, in writing and in presentation

opportunities for continuous improvement, based on feedback, stakeholder
engagement, etc.

in change management to improve efficiency and effectiveness.

strong competency in Microsoft office and e mail platforms

Preferred candidate will possess proven creative and organizational
skills to deliver colleague engagement activities and internal communications
that are timely, well executed, attractively presented.

Candidates must possesses verbal and written fluency in English and well
developed use of Microsoft Office products, in particular PowerPoint.

Enthusiasm  and the ability to independently manage a busy
calendar of events are essential, and will preferably have experience in an no
less than 18 months of administrative/coordination function in a hospitality environment.



In return we'll give you a competitive
financial and benefits package including accommodation, free meals on duty,
hotel discounts worldwide and the chance to work with a great team of people.
Most importantly, we'll give you the room to be yourself.


At IHG® we are committed to developing
our team and managing our talent and would encourage internal as well as
external candidates to apply for any of our vacancies.



So what's your passion? Please apply
on-line and tell us how you can bring your individual skills to IHG®.


To find out more about us or any other
jobs with IHG® please look at



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