Sales Executive – Corporate

Dubai (City) (AE)
12 Feb 2017
12 Mar 2017
Job Level
  • Candidates must possess minimum 3 years UAE experience in a similar position in a 4 / 5 Star Property. 

1.       Specific Duties and Responsibilities:

  • To generate and maintains customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment)
  • To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications.
  • To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
  • To implement & executes all sales objectives and action plans to reach and exceed targets set.
  • To solicit and serves transient and group business & meetings
  • To formulate corporate & Travel offer letters and yearly contracts and any other required business correspondence
  • To ensure that the response to any business request is actioned within 24 hours
  • To promote and produces sales leads for other MOBH Hotels outside of coverage area.
  • To provide feedback to the Director of Sales & Marketing on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
  • To arrange site inspections of hotel.
  • To disseminate sales related information to other departments as appropriate.    
  • To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
  • To handle incoming calls and ensures messages are taken and details are forwarded to the person/s concerned.
  • To attend departmental & communication meeting as requested
  • To attend major events in hotel & city as requested by Department Head
  • To maintain an up to date account & contact database and details in property management system.
  • To ensure comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies.
  • To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
  • To ensure that MOBH Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.   ​

2.       General Responsibilities

  • To promote efficiency, confidence, courtesy & an extremely high standard of social skills.
  • To generally promote and ensure good inter-departmental relations
  • To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
  • To maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
  • To maintain professional business confidentiality
  • To adhere to Company and Hotel rules and regulations at all times
  • To have good knowledge of   Microsoft Office & Microsoft outlook. Uses technology available for reports, communication and client correspondences. 
  • To be flexible to adapt to sudden increase in working hours as per business needs.

3        Occasional Responsibilities

  • To report any equipment failures/problems to the Maintenance Department
  • To pass any maintenance requests to the Maintenance Department.
  • To participate in any Training/Developments schemes as recommended by senior management.
  • To comply with any reasonable request made by management to the best of your ability.

4        Legal Responsibilities

  • To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.