Director of Rooms
We are looking for an experienced Rooms Division Manager for this beautiful resort in Saudi Arabia.
Reporting to the General Manager the successful candidate will be responsible for the general administration and profitability of the hotel rooms division. He will be leading the operating team, including housekeeping, front of house, reservations, operators, concierge services, access control, and this include liaising with all disciplines in the resort to ensure seamless delivery of the desired quality in product and service.
Responsible to improve and develop the standards of the rooms and the performance of the staff related to his department.
Handling the guests comment and complaints and resolving it in an appropriate manner to maintain a high level of customer satisfaction and quality. The position will include overlooking all key areas of service, quality and for ensuring the achievement of optimum profitability and maintaining the financial control of the departments.
Candidates must have an exceptional level of attention to detail
Excellent written and spoken English is a must
Good working knowledge of PMS and Office programs
Previous experience in leading a large team and multiple departmental managers in the same capacity
Good competent knowledge of Revenue management and advanced analytical skills.
Able to lead and to develop a team of different nationalities, with hands on approach,
Minimum 3 years of experience in heading Rooms Divisions in a luxury hotel
PLEASE NOTE WE HAVE A VERY SPECIFIC BRIEF, NOT ALL OF WHICH WE ARE AT LIBERTY TO REVEAL ONLINE. CANDIDATES WHO DO NOT MATCH OUR CLIENT BRIEF AND WHO DO NOT MAKE OUR SHORTLIST MAY NOT RECEIVE A REPLY.
For further information, please contact Magdalena Dubinska by email: firstname.lastname@example.org. If already registered with HOCAPS, it is not necessary to send a CV unless it is needs to be updated from our last contact with you. It may be easier to just send an email expressing your interest. However, if you have not registered with HOCAPS, please send a full CV in Word or PDF format. For international assignments, it is essential that we also receive a business style photograph. We always require three referees with email contact details, in order to progress with any suitable candidates.