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Laundry Manager

Kingdom of Saudi Arabia-Makkah-Makkah Clock Royal Tower, A Fairmont Hotel
Competitive

Full job details

Recruiter
Makkah Clock Royal Tower - A Fairmont Hotel
Posted
09/02/2017
Ref
MAK00961
Location
Kingdom of Saudi Arabia-Makkah-Makkah Clock Royal Tower, A Fairmont Hotel
Job Type
Housekeeping, Housekeeping Attendant
Sector
Hotel
Job Level
Non-Management
 
Laundry Manager

Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests . Your leadership skills and the values you model as Laundry Manager will inspire your team - not only to ensure an exceptional guest experience, but also to grow their careers with Fairmont.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 858 rooms.

Summary of Responsibilities:
Reporting to Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day-to-day operation of the department and ensure service standards are followed
  • Address guest concerns and react quickly, logging and notifying proper departments as required To liaise with the Valet Supervisor in order to ensure an efficient Uniform Program that includes proper inventories, ordering and distribution of uniforms, as well as preventive maintenance program for proper upkeep of all uniforms.
  • To take full responsibility for managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and to ensure accurate linen distribution to guest floors and Food & Beverage outlets.
  • To keep records of linen productions and losses, and to maintain proper linen discard programs, including rag control and distribution.
  • Conduct regularly scheduled departmental meetings
  • Manage the departmental budget in a fiscally responsible manner
  • Oversee the recruitment and training of all Laundry Colleagues
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned
Qualifications:

• Previous leadership experience required

• Computer literate in Microsoft Window applications preferred

• University/College degree in a related discipline an asset

• Excellent communication and organizational skills

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable

• Ability to work cohesively as part of a team

• Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Minimum of five years laundry experience
  • Knowledge of occupational hazards and of necessary safety precautions


Visa Requirements: Candidate selection will be based on visa availability at Makkah Clock Royal Tower, A Fairmont Hotel. We will assist successful applicants with the visa process and provide flights and accommodation

Living & Working at Fairmont Makkah: Satisfying our Guests is important to us, and we extend these values to our colleagues as well. We offer competitive salaries, top market service charge, gratuities, quality medical benefits and furnished accommodation. It is important to note that there are currently no income taxes in the Saudi Arabia! Makkah Clock Royal Tower-A Fairmont Hotel offers you an unparalleled opportunity to provide top-tier hospitality and spiritual service to visitors of the holiest city in the world for Muslims. To find out more, please visit the following sites:

http://www.sauditourism.com.sa/en/

http://www.saudi.gov.sa/

Ahlan Wa Sahlan, Welcome to Makkah

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
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