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Sales Coordinator - EBC

United Arab Emirates - Dubai

Full job details

Marriott International - Middle East and Africa
United Arab Emirates - Dubai
Job Type
Sales & Marketing, Sales Manager
Job Level

Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world's tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.

The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region's most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world's most discerning travelers.

Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai's Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.

The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.



The Sales Coordinator supports Sales Executives, Sales Managers and Senior Sales Managers with administration duties. Prepares customer contracts in a highly accurate and efficient manner. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Enters turned down and enquiry only leads, to ensure accurate capture of all enquiries. Manages the generic email enquiry log and distribution to the team, ensuring accurate tracking of all leads

  • A Full Time/Part Time position based at the JW Marriott Marquis, Dubai Marriott Hotel.
  • Number of Direct Reports - 0
  • Titles of Direct Reports - 0
  • Relevant, proven strength within an administrative environment.
Skills and Knowledge
  • Strong organization skills
  • Good attention to detail
  • Strong communication skills (verbal, listening, writing)
  • Knowledge of contractual agreements and legal implications
  • Knowledge of group and conference business
  • Knowledge of operations and associated challenges for all brands
  • Effective decision making skills
  • Ability to influence others
  • Strong problem-solving skills
  • Ability to use standard software applications and hotel systems including Opera, Microsoft Office, Internet, MARSHA etc.
  • Good analytical skills
  • Strong customer and associate relation skills
  • Ability to develop and maintain relationships e.g., associates, customers, vendors
Education or Certification
  • High School Diploma or equivalent required.

The following are specific responsibilities and contributions critical to the successful performance of the position:
  • Ensures Diary Management Systems are updated with all activities as appropriate.
  • Processes all business correspondence within acceptable time limits. Creates contracts and other related booking documentation as required, to a high standard.
  • Manages all administrative duties relevant to the EBC function supporting the Director and Assistant
  • Produces daily, weekly, monthly reports accurately using the Opera system and enquiry log statistics
  • Manages the distribution of the generic EBC email account, organizing the coordination of leads according to the set parameters given, plus providing accurate tracking for response times and duplicate bookings
  • Understands the overall market.
  • Effectively manages and develops relationships with key internal and external stakeholders.
  • Transfers accurate, complete and timely information to operating departments at the properties.

  • Performs other related tasks as assigned by management.
  • Complies with Marriott International Hotels Limited Regional Office policies and procedures.
  • Working hours as required to do your job, not less than 48 hours a week
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