HR & Wellness Administrator

Abu Dhabi

Full job details

aloft Abu Dhabi
Abu Dhabi
Job Type
Human Resources
Job Level
HR & Wellness Administrator

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more Opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find you world Location.


Aloft Abu Dhabi - the first hotel to open in our EAME Division (Europe, Africa and the Middle East), introduces style at a steal to a modern Middle Eastern metropolis.
Boasting 408 spacious loft-like rooms, cutting-edge technology and a vibrant, energizing social atmosphere, Aloft Abu Dhabi is ideally positioned in the ultra-modern Abu Dhabi National Exhibition Centre (ADNEC), a micro-city of restaurants, a marina and only 20 minutes away from a bustling downtown featuring cosmopolitan culture, lush public parks and a scenic promenade.


Staff Lodging \ Human Resources

Job Description

•In connection with the Human Resources team to provide a proactive and supportive Human Resources service to all talents, upholding the Aloft Abu Dhabi goals of Starvoice (Talent Satisfaction), Guest Voice and Profitability and all HR Key Performance Indicators of recruitment, retention and administering effective flow of documentation relating to staff.
•To ensure that the HR Department is approachable, helpful and meets the needs of our ‘customers’ at all times.
•To assist the Property Director of HR and the HR team to develop and implement initiatives which embrace Starwood values and ensure that all talents are treated in a positive, fair and supportive manner throughout their employment.
•To ensure that the health standards regarding UAE law and Starwood policies are adhered to at all times. Administer and maintain accurate record of all health documents. Provide statistics and reports for medical attention, inventory of the first aid kits in all departments.
•Ensure that all talent files and notice boards are kept up-to-date at all times ensuring that all relevant information is available for the talents.
•Coordinates and arranges all related associates social and wellness activities such as monthly awards, team building activities, annual party and other welfare initiatives.
•To maintain an ‘open door’ policy in HR and be personally available to all talents for work / personal problems, grievances, benefit requests, queries and suggestions.
•Maintain a positive relationship with all talents and ensure that all talent grievances are monitored and resolved.
•To assist in all activities concerning the performance management, staff discipline and administration.
•Assist in communication of key messages to all talents. Promote talent communication activities and channels, to encourage and enable feedback from staff.
•To provide an advice service to both managers and talents on HR policies, legal requirements, staffing issues, and act as an arbitrator where necessary.
•Update and maintain the internal notice boards with internal and Starwood adverts.
•Follow up with managers during all stages of the recruitment process, keeping them well informed on the progress.
•Provide an effective recruitment service to all departments, filling positions on a timely basis and using innovative, cost efficient approaches to attract the best candidates. Utilize and maintain accurate data base of applicants and applicant progress.
•Upload and update vacancies online through Starfinder system. Download and shortlist all applications from Starfinder system.
•To ensure all employee applications are responded to within 3 working days and follow up letters (after interviews, etc) are completed on a timely basis.
•To ensure equal opportunities monitoring is carried out using technology to assist as appropriate.
•Keep the recruitment log always updated
•To ensure all potential permanent employees are interviewed by HR Department prior to hiring stage. Take leading role in interview process of all supervisory and line staff and active role in interviewing management staff as required.
•To ensure reference checks are conducted for all staff and records of such references are kept on file in accordance with data protection legislation.
•Provide contracts of employment or letters of confirmation (for changes to employment contact) for all permanent staff on completion of fully authorized documentation. Ensure all casual documentation is completed and forwarded to payroll in a timely manner.
•To ensure all employee starting, change and termination information is accurately completed, entered into HITS system and communicated to payroll department. Ensure Director of HR is informed of all starters, changes and terminations.
•To ensure all employee files are kept up to date and ensure confidentiality of employee information is maintained at all time, in line with Data Protection legislation.
•Update employee Handbook and other HR documentation (Master Staffing list, etc.) on a regular basis and utilize Starwood One for communication wherever possible.
•To ensure all new talents are provided with all documentation, name badges, access card, lockers and other information ensuring a smooth introduction to the Hotel. Provide mini-induction (heart of house, canteen, uniforms, changing rooms, lockers) where necessary.
•To provide a source of information to Department Heads regarding disciplinary, grievance and employee counselling issues. Ensure all disciplinary procedures are carried out, taking role of arbitrator, note taker or advisor where appropriate.
•Coordinate with HR coordinator on travel and accommodation arrangements for new hires recruited from overseas.
•Coordinate with Government Relations Manager for processing of necessary work approvals, visas etc. of new hires.
•Liaise with Accommodation Manager to assign and prepare accommodations for new hires according to standards.
•Ensure exit interviews conducted with all leavers, passing information to appropriate managers and provide analysis of exit interviews on a quarterly basis, to ensure proactive steps are taken to reduce employee turnover.
•Administers the sick leave policy of the property in conjunction with Department Heads. Responsible for logging of all sick leave and other absence on HITS system and provide information to managers on levels of sick leave.
•Administers work related injury claims with respect to administering and tracking claims, providing return to work opportunities for employees with work related injuries and implements strategies for reducing work related incidents/accidents
•Provide administrative services for the medical plan and maintains up to date records for the medical plan
•Enrols talents in medical health plans as required and administers eligibility periods and notifications for enrolments
•Administer claim forms for reimbursement of medical services for employees.
•Administers and coordinates medical examinations for employee visas and food handlers as per government and municipality regulations.
•Ensures that all First Aid boxes in the hotel are adequately stocked as per Municipality regulations
•Ensures all confidential employee medical records are current and entered into the system
•Works with the Security Department and the Training Manager to arrange First Aid Training to Hotel employees as needed

•Assist HR Director in the preparation and coordination of payroll budget and payroll forecasts on a monthly basis. Assist in preparing competitive salary information.
•Assist in creating monthly labor turnover report, quarterly HR report and any other reporting requirements.
•Ensure bi-annual Starvoice survey is completed with 100% participation. Work with other departments to ensure all departments carry out effective Starvoice feedback meetings and that a representative from the HR Department is present at these meetings.
•Ensure compliance with all HR legislation and keep up to date with changes to UAE law. Communicate key legislation to relevant staff. Ensure all Starwood policies related to HR are adhered to at all times.
•Take active role in projects and teams throughout the hotel and be prepared to take leadership where appropriate or act as an advisor on any HR issues.
•Coordinate the benefits program for all employees and ensure this is communicated throughout the hotel and to potential employees.
•Ensure all HR, Quality and Training notice boards are kept up to date and look well presented at all times.
•Communicate relevant HR information to Department Heads and employees on a regular basis (Birthday listings, staff listings, etc).
•To assist in planning and organizing generic social and community activities (Christmas Party, Summer BBQ, community actions, etc) and take an active role in the Social Club.
•Coordinate annual staff party, long service awards, pins and gifts on a timely basis.
•Attend and play an active part in all HR, Health and Safety and other designated meetings. Play a proactive part in HR and Training Forums.


•Must be proficient in English language
•Excellent computer skills(Word, Excel, PowerPoint, Email and Internet)

Bachelor degree required

Min of 2 years previous experience in HR or Training is preferred.
Preferably having at least 2 years of hotel operational background experience.

Must be able to demonstrate:
•This position requires an extremely perceptive person, who is capable of relating to individuals at all levels. Must be sensitive to corporate needs and employee goodwill.
•Passion for the industry and great inter-personal, communication and customer-service skills
•Personal initiative, resolve and high energy towards tasks and goals
•Excellent organizational and coordination skills
•Process orientation with a high degree of attention to detail

All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.


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