F&B Hostess - Crowne Plaza Hotel Dubai Festival City


Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Job Type
Food & Beverage
Job Level

Do you see yourself as

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
The InterContinental Hotels Group (IHG) properties in Dubai Festival City consist of three hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites.  In addition to over 1000 bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the luxurious Spa InterContinental, state-of -the-art gymnasium facilities and swimming pool facilities. Between the four properties, over 1200 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company.

At the moment we're looking for a Hostess to join or Food & Beverage Team at Crowne Plaza Hotel Dubai Festival City.
This role will be reporting to the Outlet Captain/Outlet Supervisor and as the Hostess, you will be responsible for greeting, receiving and seating the guest in the outlet in a courteous and cordial manner. Attending to guests in the outlet courteously, efficiently and promptly under the direct supervision and guidance of the Outlet manager

The key responsibilities are: 
  • Interacts and cooperates with headwaiter, captain, waiters, cooks and stewards.

  • Interacts with hotel guests as appropriate.

  • Interacts and cooperates with other departments as required.

  • Greet and receive guests at the entrance courteously and in a friendly manner.

  • Asks the guests for their preference whether they would like to be seated in the smoking area or non-smoking area.

  • Makes sure that the table is set for the correct number of persons in the party before seating them and pulls out the chair for the ladies.

  • Answers telephones courteously following telephone-answering procedure of the hotel.

  • Takes reservations according to the instructions of the Standard Operating Procedures. .

  • Maintains reservation book and business card cardex system.

  • Fulfils job as designated and any other assignments and responsibilities as deemed reasonable and necessary by the Outlet manager.

  • In return we'll give you a competitive
    tax-free financial and benefits package, hotel discounts worldwide and the
    chance to work with a great team of people.


    join a team passionate about delivering memorable experiences that make our
    guests feel special, making InterContinental Hotels Dubai Festival City a great
    place to work. Most importantly, we’ll give you Room to be yourself


    So what's your passion? Please get in touch and tell us how you
    could bring your individual skills to IHG. 
    To find out more about us or any other
    jobs with IHG please look at


    We are an equal opportunities employer.

    Ideally, you'll have some or all of the following qualifications and experience we're looking for: 
  • Minimum one year experience in an all-day dining restaurant / Beer Cafe / Bar in a 5* luxury hotel

  • High level of passion, enthusiasm and drive for results

  • Excellent communication skills in English.

  • Team player and ability to work under pressure

  • Ambitious and eager to learn and grow 

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