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Director of Sales & Marketing - Crowne Plaza Bahrain

Manama

Full job details

Recruiter
Crowne Plaza Hotels & Resorts - Middle East & Africa
Posted
04/02/2017
Ref
MAN0001857
Location
Manama
Job Type
Sales & Marketing, Sales Director
Sector
Hotel
Job Level
Management
 
Do you see yourself as a Director of Sales & Marketing?
 
What's your passion? Whether you're into tennis, shopping or travelling, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
 
The Crowne Plaza Bahrain is an IHG managed flagship property in Manama, Bahrain and is a prominent landmark in the diplomatic area and business district. It has easy access to Bahrain Financial Harbor, major shopping areas, the souq and popular tourist attractions. The Hotel welcomes you as you come down the new airport bridge taking only 15 minutes by taxi or limousine from Bahrain International Airport. With 246 well-appointed executive and deluxe accommodation for the discerning businessman, Crowne Plaza Bahrain is certainly the most preferred place to be. The hotel adjoins the Bahrain Conference Center, which is the second largest conference center in Bahrain with 1200 square meters of conference space.  Its highly acclaimed food and beverage outlets offer a wide choice of 6 restaurants and bars providing the best culinary delights and dining experience making it simply the perfect destination for business and leisure.
  
In this role you will direct the day-to-day activities of the sales team while you develop and maintain relationships with key clients. You will drive the preparation of the annual departmental operating budget, the hotel marketing plan and business plan and produce monthly reports and sales forecasts. The Manager will analyze current/potential market and sales trends and create and develop special events and sales blitzes to showcase the hotel to potential clients. You will review advertising, print and other media for the hotel while working with advertising agencies, consulting firms and vendors to maximize advertising investments and ensure ads represent brand identity and are appropriate for target audience. Another responsibility is to attend trade shows and major market events locally and nationally to promote new business and increase sales for the hotel is also within this role.
As Director Sales & Marketing, you will be responsible for:
 
·         Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
 
·         Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
 
 
·         Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
 
·         Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.
 
·         Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
 
·         Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties.
 
·         Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services.
 
·         Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
 
·         Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
 
·         Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests.
 
·         Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.
 
·         Drive Initiatives to leverage on scale and resources of the business. Such activities include country-wide sales trips, sales promotions, on-line web promotions and social media activity, brand hearted packages, always with a brand hearted approach.
 
At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of GCC businesses and business trends required. Must be fluent in English language. Other languages preferred. 
 
In return we'll give you a competitive financial and benefits package. Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
 
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

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