Therapist - SPA Operations - Madinat Jumeirah Resort
Full job details
At Jumeirah we are committed to encouraging and developing our colleagues in a world-class environment. We value diversity and equal opportunities, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.
Madinat Jumeirah – The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage with two grand boutique hotels, Arabian summer houses, the exclusive Malakiya Villas, over 40 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, the region's leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa, and the superlative Talise Fitness health club.About the Role
An exciting role has arisen for a talented Therapist to join the wellness team at Talise Spa. The main purpose of the role is to perform spa treatments in a safe and professional manner and provide uncompromising attention to our guests.
Your main duties will include:
Performing professional spa services according to standards, with attention to detail and in a prompt timely manner.
Performing treatments according to the Talise Spa standards.
Advising guests of spa service programs, treatments and products available at the spa.
Assisting in promoting spa & body care products to guests; offering full product knowledge.
Being able to request, collect stock and supplies in accordance with minimum stock levels.
Ensuring all treatment rooms are fully set up before beginning a treatment according to standards and procedures.
Communicating through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.
Keeping accurate written records of treatments and products used in view of repeat guests.
Participating in on-going training, with assistance from your designated trainer and continue to study your skill.
In order to be considered for this role you will have completed and passed a recognised international qualification in Spa Therapy field. You will also have a proven track record of working in a similar role in high quality spa in a 5 star hospitality environment and be able to demonstrate that you are competently able to carry out not only different massages but also a variety of beauty therapy treatments.
As well as the technical experience, it is also essential that you have very good people skills and are fully customer focused. Experience of interacting with clients of different nationalities and managing an individual's expectations is paramount.
A good command of the English language (verbal and written) is essential as well as proficiency in MS Office packages.