Driver- Front Office

Location
Worldwide
Posted
01 Feb 2017
Closes
01 Mar 2017
Sector
Hotel
Job Level
Non-Management

At Meliá Hotels International we value human and professional qualities. We work together to grow in a company that is the leader not only in our different lines of business but also in people management, one of our main foundations. For those reasons and because we know that you are talented, ambitious and are seeking to grow and improve as a professional, we are inviting you to come and achieve your dream with us.

As a Driver you are responsible to meet and provide assistance to hotel guest upon arrival and departure, assist in any driving related duties and responsibilities whereby your role will include key responsibilities such as:

•Ensure guests are greeted upon arrival
•Open car doors for arriving and departing guests and escort them to the lobby
•Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
•Forward all guest complaints or problems to the manager on duty / Front Office Manager
•Perform any trips and drives with the hotel car / bus as requested
•Control all guests’ car keys
•Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
•Establish, promote and maintain good public relations while meeting or exceeding guest expectations
•Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
•Ensure that airport transportation flow is maintained effectively.

Requirements

At least 3 years of experience in a similar position are required.

License of Heavy Vehicle is a MUST