Guest Engagement Manager: Pre-Opening
Located at the East Crescent of Palm Jumeirah, MGallery by Sofitel the Palm is envisioned as the first holistic health and wellness resort in the UAE. The seven-story property features 254 rooms and suites with sophisticated fixtures and first-rate amenities, of ultra-comfort and indulgence during the stay.
With its distinctive concept, we offers just not spa and beauty treatments, but various wellbeing and lifestyle packages, from proper diet & nutrition, fitness classes & health treatments, and would host certified nutritionist and wellness coach for the programs such weight loss, both for kids and adult. Fitness classes planned will include yoga, tai chi, pilates, and aerobics.
Healthy concept extends to our food and beverage offers too and will serve meals and drinks that are from fresh organic ingredients, complete with live cooking stations and a fresh juice bar and the dining options will range from low calorie and gluten-free foods, as well as vegan and vegetarian meals.
Furthermore, the hotel boasts easy access to various dining and shopping venues and to an array of attractions for families and adventure-seeking individuals. Some popular fun-filled and adrenaline-pumping activities in Palm Jumeirah include water skiing, wind surfing, wakeboarding, fishing and boat trips, and even sky diving.
Our Guest Engagement Manager is responsible for maintaining goodwill between guests and the hotel and ensuring that our guests are enjoying their stay while our Dream Makers create a memorable experience. You must be readily available around our guest at all times and must take proactive approach to ensure their comfort and convenience. Engaging with the guests at every point of interaction, creating and updating profile for each of our guests, and effectively utilizing and communicating the same to ensure utmost guest satisfaction shall be your primary role.
Excellent remuneration including accommodation, meals, transportation, medical insurance, paid vacations, travel benefits and relevant expat benefits in line with the Industrial standards and the governing Laws of the United Arab Emirates.
If you are passionate about being hospitality professional whose career aspiration is to grow within a challenging environment that is customer focused, creates cutting edge career opportunities and prides being associated with a highly motivated and talented multicultural employees, you have them all with us!