Food & Beverage - Minibar Attendant

Muscat (OM)
26 Jan 2017
15 Mar 2017
Job Level

We are currently looking for dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:

• Perform task as per instructions from the immediate Supervisor and as per duty schedule
• Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
• Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
• Work within the team to prepare all mise en place according to 24 hours service requirements
• Ensure proper appearance and grooming while on duty
• Answer the Room Service telephones, if and when required
• Good knowledge of the Room Service menu in order to answer guests’ queries
• Be familiar with all relevant issues concerning the Room Service
• Report cleanliness and maintenance issues to the immediate Supervisor
• Keep all occupancy information containing documents under close cover during the work on the floors
• Attend regular training session in line with the departmental SOP’s
• Familiar with the company’s internal policies and safety procedures.


Education, Qualifications & Experiences

You should ideally have a vocational training in food and beverage with preferable previous experiences in a similar role. Good English communication skills are essentials. Computer knowledge and additional language skills are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus