Public Area Supervisor

Location
Kingdom of Saudi Arabia-Makkah-Swissôtel Al Maqam
Salary
Competitive
Posted
26 Jan 2017
Closes
04 Mar 2017
Ref
SMH00061
Sector
Other
Job Level
Management

"A passion for perfection"

Swissotel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissotel AlMaqam description :

Swissotel AlMaqam is Swissotel's 2nd hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today's Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel AlMaqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka'aba and the Grand Mosque.

Swissotel AlMaqam is part of a new urban development, including AlKhirat restaurant, Masharef lounge. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram. We invite you to be part of the dynamic Housekeeping team as;

Public area Supervisor

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To consistently offer professional, friendly and engaging service
• To lead and supervise the day-to-day operation of the department to ensure service standards are followed
• To handle Guest concerns and react quickly, logging and notifying the proper areas
• To actively participate in daily briefing, daily warm up and department meetings
• To ensure Room Attendants are informed daily about priorities in their section
• To follow departmental policies and procedures
• To report necessary maintenance items
• To follow all safety and sanitation policies
• Other duties as assigned


Qualifications:

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a "passion for perfection" and work in a dynamic environment. In addition, the candidate should possess:

• Previous leadership experience an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Swissotel Hotels & Resorts

Swissotel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you feel you are ready for your next professional challenge, send us your application today.