- Job Level
"a passion for perfection"
Swissotel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.
Swissotel Al Maqam description :
Swissotel Al Maqam is Swissotel's Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today's Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka'aba and the Grand Mosque.
It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- To consistently offer professional, friendly and engaging service
- To ensure the timely and efficient transfer of luggage to and from the guest's room
- To ensure the guest is familiar with their room upon arrival ie. temperature control
- To assist guests regarding hotel facilities in an informative and helpful way
- To follow department policies, procedures and service standards
- To follow all safety policies
- Other duties as assigned
We are looking for a well organized and creative candidate with exc ellent communication and interpersonal skills, who is able to display a "passion for perfection" and work in a dynamic environment. In addition, the candidate should possess:
- Previous customer related experience an asset
- Excellent communication skills and a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 30 lbs
- Occasional kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
Swissotel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.
If you feel you are ready for your next professional challenge, send us your application today.