Full job details
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
Sheraton Grand Hotel, Dubai, United Arab Emirates.
Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper® Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.
-Receive all incoming calls and respond accordingly
-Allocate room and task lists to team members
-Ensure keys are issued in line with security procedures
-Log and store all lost property; send lost property to guests in line with procedures
-Manage guest requests and enquiries immediately
-Ensure all relevant guest information is communicated to Housekeepers
-Carry out administrative and IT duties
-Report all necessary maintenance daily and log an the appropiate program.
-Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
-Update system regularly to give maximum room return to the hotel’s active inventory
-Carry out any other reasonable task set by the hotel’s management
Minimum of 1 year Housekeeping coordinator/ Order taker experience in a 5* hotel
Proficient in Microsoft Office Applications
Knowledge in the use of Opera
Excellent communications skills
Able to multi-task and work under pressure
Organized and highly detailed
Professional English is a must