Reservations Officer

Location
QA-DA-Doha
Salary
Competitive
Posted
24 Jan 2017
Closes
21 Feb 2017
Ref
160000C8
Sector
Other
Job Level
Non-Management
Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth. We have an Ambition to operate 100 preferred hotels by year 2020.



Millennium Plaza Hotel Doha is centrally located in Al Sadd, the commercial district of Doha and just 25 minutes away from Hamad International Airport. The 5 star hotel has 232 guest rooms and suites offering spacious accommodation and comfort. Facilities include an executive floor and lounge, ballroom and 5 meetings rooms equipped with the latest technologies. The excellent dining options include an international restaurant, a new Asian concept, delicatessen, terrace cafe, lobby lounge and 24 hour room service, while the recreational facilities include a spa and well equipped gym.



Key Job Responsibilities:
  • Convert, quickly, inquiries into contracted business
  • Respond, positively, to sales inquiries to develop future sales leads
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
  • Provide prompt and efficient service while maintaining the hotels brand standards




  • Qualifications
    • A minimum of one year experience in 4/5 star hotel.
    • Excellent command of both Arabic and English languages
    • Computer literacy