Assistant Talent Acquisition Manager

Location
Abu Dhabi (AE)
Posted
23 Jan 2017
Closes
20 Feb 2017
Ref
170000GL
Sector
Hotel
Job Level
Non-Management

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Qualifications

 JOB SUMMARY

To provide a comprehensive and confidential Human Resource and HR team support in achievement of the HR and business goals and strategies whilst developing and maintaining positive internal and external relationships with Associates and Managers. Undertakes work as directed from the Hotel and assigned by the Director HR.   In charge of daily tasks and monthly, quarterly reports as well as the HR tracking, systems and processes etc.

Candidate Profile

The experience, skills and knowledge and education/certification components of the Candidate Profile should be presented as preferences rather than requirements unless an individual would not be hired for the position without these.  Equivalent work experience may be substituted for years of experience.

Experience 

  • Previous experience within a hotel HR as a Co-Coordinator / Administrator / Generalist and ideally in Marriott essential
  • Ideally hands on working knowledge of Marriott HR Systems and Processes including PeopleSoft HRMS, myHR, Global Posting System i-grasp, ES Reporting System (including EID set-up, GRS  requisitions, PS HRMS recruitment, i-Grasp use) DDI assessment knowledge, HR & Payroll systems knowledge, handling labour turnover and other similar HR reports; Available approved surveys.. Etc
  • Advanced working knowledge of MS Excel , MS Word and MS PowerPoint (including spreadsheet creation and validation) essential.
  • Ability to train others in the above a distinct advantage and new payroll Oyasis
  • Must have excellent spoken and written business English language comprehension and accurate speed typing with excellent spelling and grammar.

Skills and Knowledge

  • Strong communication skills (verbal, listening, writing)
  • Good problem solving skills
  • Effective decision making skills
  • Effective influencing skills
  • Effective change management skills
  • Good knowledge of legal issues pertaining to hotels and related labour law
  • Previous user of Outlook, Word, Excel, PowerPoint
  • Highly organized and efficient approach required
  • Ability to manage varying needs and prioritizing to ensure best business results
  • Effective Performance Management skills
  • Knowledge of contract administration
  •  Effective conflict management skills
  • Knowledge of governmental regulations relating to Health and Safety
  • Ability to build and maintain relationships with associates, customers and vendors
  • Assist with the development of internal talent

Education or Certification

  • High School completion or equivalent required; preferably around administration and secretarial qualifications
  • Chartered Institute of Personnel and Development  student (or similar) certification preferred or a willingness to study HR professionally preferred

Business Results

Balanced Scorecard Results:  Supports strategies and conducts activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.

Talent Acquisition:  Oversees the management and non management hiring process to attract, select and retain a diverse workforce at the property.  Utilizes selection processes that identify the best candidates for open positions in a cost effective and efficient manner to meet the business needs of the operation (DDI and APT).

Total Compensation:  Helps DHR administrate benefit plans for both management and non management associates and supports administration of the compensation plan for HR office associates.  Focuses on compliance with Marriott Standard Operating Procedures and providing excellent service to enhance associate satisfaction.

Training and Development:  Assists with the coordination and delivery of management and non management training programs, specifically such as new hire orientation, service and job skills training, compliance and safety training to ensure business success

Associate Relations:  Performs activities to help create and sustain a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success; assists organize sports and social events for the property and cluster and spirit to serve the community events.

Human Resources- Department Focus: Participates in the hiring, development and retention of a diverse workforce to deliver excellent products.  Sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.

Loss Prevention:  Partners with Loss Prevention to ensure a safe and secure work environment and administer an effective workers’ compensation program When one is in place Focuses on reducing the frequency and severity of accidents.  Ensures compliance with all regulatory reporting requirements.

Technical Expertise (Learning and Applying Personal Expertise)

The following are specific responsibilities and contributions critical to the successful performance of the position:

Talent Acquisition

Recruitment needs analysis is conducted before vacancies are confirmed and all “Job requisitions” are completed.

Job descriptions and person specifications are available for all positions and are sent with the offer letter and other starter documents

Jobs are creatively advertised (internally and externally) in appropriate media and present a professional image of the organization in line with the Marriott Brand Image Recruitment Standards

Communication both verbal and written, with any recruitment suppliers (e.g. job centres, agencies and other hotels) is effective and conducted in a timely and professional manner.

The Company’s equal opportunities policy is actively promoted and implemented

N.B.  Emiratization takes center stage focus in all talent acquisition going forward.

Recruitment administration and correspondence is carried out (in conjunction with Human Resources Audit) according to agreed processes and timescales

All job applicants are dealt with courteously, equitably and confidentially. Communications to candidates to acknowledge their application, feeding back where they are in the process and next steps, as well as confirming when the job is closed and thanking them for their application and their ability to watch all openings globally in Marriott and apply on line 24/7 on:  www.marriott.com/careers

Interviews are conducted in accordance with company / employment law standards, and candidates are assessed against appropriate job competencies.

Provide with the appropriate DDI interview guide and form as well as STAR process interview forms as appropriate.

All necessary checks and clearances are made in accordance with company policy and legal requirements i.e. references/ Visa’s & Work Permits.

Accurate and complete records of the entire recruitment process are maintained, enabling the provision of information for regular reports, analyses and ad hoc requests – recruitment log

Careers advice and information regarding internal vacancies and opportunities is given and displayed internally to support associates seeking job transfers/promotions, and the Company’s internal transfer policy is implemented

To take part in any recruitment drives / campaigns that the HR Office undertakes and support any administration preparation and coordination for overseas recruitment conducted by the DHR or HODs.

All applications including regrets are processed with 5 working days of receipt in to the office – applicant logs and visa status logs are kept in conjunction with the DHR.

Associate Relations

A climate and environment are fostered that encourages associates to freely consult the HR Department and they are responded to in a timely manner in balance with the needs of the property

Feedback from associates is actively solicited and responded to with the involvement of discipline Managers as appropriate in conjunction with the DHR.

Solutions are generated and actioned and evaluated either by the Department or through ownership of the discipline Manager as appropriate

All HR Systems, procedures and practice for the maintenance of quality and departmental service standards are monitored, maintained, evaluated and enhanced

Services are promoted through effective written and oral communication

Effective communication, consultation and associate involvement is supported and facilitated throughout the Dubai Office

Start and maintain a constantly fresh changing set of information – associate notice boards for the regional office.

The customer service needs of all external contacts are considered and undertaken, thus upholding the good public image of the property.

Actively be involved / representative in the Community Service Programme for the property and community.

Ensure that the disciplinary procedure and GFT processes within the property and housing are understood and can be accurately communicated to others including managers so that the correct procedure is followed at all times – any issues should be passed to the DHR.

Investigation support to the Director to be carried out in a timely manner in line with company guidelines

The company equal opportunities policy is adhered to in principle and in practice and anti-discrimination laws observed in all employment matters

Sickness, maternity and all other associates “rights” are understood and effectively communicated and administered where necessary to others.

Due care and confidentiality is observed in all employment matters, including referencing, ensuring that no associates personal data or conversations or written documentation about an associate is shared with anyone else.

Confidentiality a critical skill in HR

Loss Prevention

Procedures and legal requirements pertaining to safety, hygiene and security are adhered to within own area of responsibility

The health and safety of associates and members of the public are monitored and maintained

Personal organisation and that of the work area are maintained to assist workflow

Equipment and supply needs are identified and defects in equipment reported in line with the property procedures

All work is carried out in an organised and efficient manner in line with appropriate organisational and legal requirements

Energy efficiency is promoted and improvement identified to support the property’s environmental policy

All statutory training is attended, logged and monitored and all company SOPs & LSOPs are adhered to

Appropriate records are maintained in accordance with Company and legal requirements

Office Management

Gifts and certificates for service awards are purchased 4 months ahead of celebratory events and track diary plan

Keep tracking HR contact sheets with all key HR and GM contact information updated as required weekly

Keep HR tracker of all associates full data for the regional office plus GM’s and update as required weekly.

Other

Manages the personal files for all property employees of all Marriott entities and all EXCOMs and ensure their information is tracked and updated

Assists with providing HR Services to property and housing by responding to queries and requests sent to the HR Services email inbox. Escalate issues to the Human Resources Manager and DHR when required.

Performs other duties as assigned to meet the business needs

Must have excellent dress sense, grooming and presentation

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.