Guest Service Agent

Location
Dubai
Salary
Competitive
Posted
20 Jan 2017
Closes
23 Feb 2017
Ref
239357
Sector
Other
Job Level
Non-Management
We are looking for an experienced customer service professional who is highly motivated, well organized and has the ability to enhance a team of dedicated service providers. The ideal candidate will have outstanding customer relations skills and the ability to be proactive and innovative ensuring our guest experience in the Novotel surpasses expectation.

Working closely with the Front Office team you will be responsible for maintaining standards of excellence in customer experience on arrival, during and on departure creating an atmosphere of outstanding professional friendly service at every customer touch point.

The ideal candidate will have at least 1 year experience as a GSA/Receptionist in a large quality Hotel chain; have an outgoing gregarious personality and an impeccable personal appearance.

We offer a competitive salary, benefits and incentive bonus package commensurate with one of the world's leading hospitality providers.

Successful candidates will be contacted within 7 days of application
IBIS AND ITS PEOPLE

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that's the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel's success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand's ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

Skills

Level of Education
Bachelor / Licence

Areas of study
Hospitality

Professional experiences
1 to 2 years

Languages essential
English (Primary tongue)