Fitness Instructor

20 Jan 2017
25 Feb 2017
Job Level

To take 100% responsibility/ownership and do whatever is required to provide a truly memorable experience for the guest and fulfill the duties as a team member at the U-Spa, at Constance Halaveli Maldives. To have a clear understanding of, and work in line with all related standards, core values, visions and goals of the Company.


Your role as a Fitness Instructor/Personal Trainer is key in providing the lifestyle services of the spa giving the guest the opportunity to maintain and develop their practices for a healthy and active lifestyle.

It is your responsibility as a Fitness Instructor/Personal Trainer to ensure that we deliver that special, individual and unique service to all guests in the Spa and Fitness Centre.

You are to provide a service that is responsible, spontaneous, personal and genuine. In order to do this, you will require a high level of social skills and the ability to take responsibility for customer service. High standard of presentation is essential together with reliability and punctuality.

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

  • Following the Standard Operation Procedures (SOP) and guidelines for Gym Instructors and Personal Trainers.
  • Provide instructions and classes for a safe and inspiring fitness practice.
  • Be knowledgeable of benefits and outcome of exercises to be conducted with related equipment in the fitness area.
  • Be knowledgeable in the best practice of the equipment and exercise tools provided in the fitness area.
  • Conduct cardio test, health/fitness assessments, and flexibility tests with assigned clients.
  • Create a workout plan/program with assigned clients.
  • Setup workout schedules with assigned clients.
  • Promote and sell the services offered in the Spa in a motivating and inspiring manner.
  • Keep the fitness area and all equipment clean, presentable and setup as per standards at all times.
  • Ensure that all equipment is used according to the rules of the tennis/gym facilities.
  • Check gym equipment and supplies and report any damage, repairs or replacement needs to the department head.
  • Be knowledgeable in the Spa menu and related services in order to provide any recommendations suitable with a lifestyle program.
  • Be knowledgeable in all your duties and follow the set guidelines Standard of Operation (SOP) and checklists for U-Spa, at Constance Halaveli Maldives.
  • Be present and actively participate in meetings and training that is given by Management.
  • Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice.
  • Always stay informed on other resort activities and actively promote the same.
  • Be punctual at all times for appointments, team functions and meetings.
  • Apply the qualities of discretion and maintain strict confidentiality at times.
  • Be genuinely committed to clients and fellow colleagues-be aware that "clients bring clients". Take care and show ownership of the client from their arrival to their departure in the gym (circle of ownership) accommodating their needs, requests, and at all times respecting their privacy.
  • Keep your work area clean and organized.
  • Handle any accident or guest incident in a swift and professional manner
  • At all times present a healthy and well maintained appearance and proper grooming.

The Key Results Areas for this position are:
  • Maintaining the gym and fitness area in a good state
  • Be knowledgeable about all gym equipment and all services in gym and spa
  • Provide a professional and high quality service to gym guests at all times