Restaurants Operation Manager
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THE WESTIN BAHRAIN CITY CENTRE Ideally located in the heart of Manama, The Westin Bahrain City Centre is the first-ever Westin Hotel to grace the island. Thoughtfully devised with a host of novel and innovative facilities that include the city’s first Heavenly® Spa and Westin KidsClub, guests are afforded the opportunity to sample the unique Westin feel-good promise when staying for business or leisure. The Westin is attached to Bahrain City Centre, the nation’s most popular retail and leisure destination with more than 340 retail stores. One of two entrances leads directly to the mall's ground floor, and is a few steps away from the luxurious Saks Fifth Avenue department store. Whether celebrating, looking for a quick healthy bite or casual evening with friends, our restaurants and bars will be sure to impress. You will find exceptional options at our latest dining addition, FURN Bistro and Bakery featuring modern Khaleeji cuisine with western influences, discovered crafted beverages and lite bites at Mezzanine Lounge or escape to Boudoir Lounge where you can relax in a lush ambience or enjoy casual poolside bites at Nasmat.
F&B / Furn Bistro & Furn Bakery
POSITION PURPOSE Responsible for all activities and matters that effect the preparation & service of food & beverage products for the outlets. Responsible to conduct a departmental orientation for all his/her staff after they have completed the hotel orientation by following a prepared departmental orientation outline ensuring thorough knowledge and familiarizations of the department & other work units the staff will be working in. ESSENTIAL FUNCTIONS • Responsible for achieving his goals, objectives, budget revenue, average check and number of covers. • Responsible of his Restaurant marketing. • Very strong market relation and Good reputation • Can maintain great relation with Guest, Suppliers, Management and Team. • Positive thinking, managing stress, leading by example. • Submitting Yearly market Calendar • Submitting & updating outlet plan quarterly • Can deal and tuned with all new programs and standard • Presentation Skills to Management Team • Team influence and Charisma • Entertaining regular guest (full invitation or birthday cake or special dink etc.). • Maintaining a Cardex system, updated all times with full information pertaining to his regular guest i.e. Name address, phone number, date of birthday, anniversary. • Holding monthly communication meeting • Holding every quarter 1:1 meeting • Responsible of Team IDP, 6 months plan and 18 months plan. • Operation plan,(how outlet look alike after 18 months) • Creative ideas to stay in top of the market, one step ahead than the market. • Twice a year Restaurant evaluations within the following: market position, price strategy, new trends, new ideas, action plan. • Responsible for food promotions held in his outlet (printing of menus-staff uniform, music & entertainment with concerned person in charge). • Decoration pertaining to his outlet and updating with new ideas. • Check on a daily basis “Special menu of the day “. • Logging all related information pertaining to the outlet on a daily basis. • Attending weekly F&B meetings, highlighting & giving briefing on operation. • Scheduling staff: a plan to be submitted in January every year for annual vacation which doesn’t affect outlet’s operation
Education Bachelor’s Degree or equivalent education/experience required. Experience Four to five years of employment in a related position. Arabic proficiency is a requirement for the role. Middle East experience is preferred.