Human Resources Generalist

United Arab Emirates - Dubai

Full job details

Renaissance Downtown Hotel Dubai
United Arab Emirates - Dubai
Job Type
Human Resources, HR Assistant
Job Level

Job Description


Description   Dubai is a cosmopolitan city built on irrepressible ambition and unsurpassed luxury. Home to the world’s tallest building, the largest shopping mall, the iconic Palm Jumeirah and now the landmark JW Marriott Marquis Dubai, it is a place for those who seek the best the world has to offer.   The Marquis brand is a quality standard for the finest properties in the Marriott portfolio, synonymous with intuitive service and refined taste. The JW Marriott Marquis Dubai has instantly gained status as one of the region’s most compelling destinations, offering service and facilities that have been carefully crafted around the expectations of the world’s most discerning travelers.   Comprising two iconic towers, the JW Marriott Marquis Dubai stands elevated above Dubai’s Business Bay on Sheikh Zayed Road, the heart of one of the most desirable locations in the city.   The hotel features elegantly conceived accommodation, outstanding event and business facilities, a collection of 14 stylish bars and restaurants and the haven of health and relaxation that is Saray Spa and Health Club. A marriage of rich and colorful cultural inspirations and design finesse makes it a destination with distinctive character and ambience.  


  JOB SUMMARY                                                                                                               The HR Coordinator – Talent Development is responsible for administrative support to the Talent Acquisition (TA) and Learning and Development (L&D) efforts of the JW Marriott Marquis Dubai.  He/she executes the hotel’s Talent Development strategy by planning Company and hotel training programmes and the recruiting of non-management roles in the hotel, as well as administration duties relating to the smooth functioning of the department.  As the individual develops, there might be opportunity to become involved with TD metrics, interviewing and classroom facilitation.
Helps drive company values and philosophy and ensures all TA and L&D activities are operating in the hotel and aligned with Company vison and standards.  Assists with the training, task-lists and development of the Talent Development Generalists and Coordinators.  Ensures compliance with applicable regulations and Standard Operating Procedures.   SCOPE / BUSINESS CONTEXT
  • A Full Time position based at JW Marriott Marquis Dubai.
  • Number of Direct Reports - 0
  • Titles of Direct Reports – n/a

  • Experience in an administrative environment or HR office.
  • Hospitality/hotel experience desirable

    Skills and Knowledge

  • Strong Communication skills (verbal, listening, writing)
  • Good public speaking skills
  • Fluency in written and spoken English
  • Innovative
  • Pro-active and reliable
  • Time Management
  • Multi-tasking skills
  • Computer skills (MS Office, social media tools)

    Education or Certification

  • High school diploma or GED; 2 years’ experience in the human resources or related professional area. SPECIFIC DUTIES 
The following are specific responsibilities and contributions critical to the successful performance of the position: Talent Acquisition
  • Implements the recruitment and selection process for the property, ensuring the Global Recruitment System (GRS) is fully leveraged to source, identify, screen, interview and select diverse high caliber talent.  Specifically relates to non-management recruiting, internal applications and Employee Referral Programme.
  • Supports the operation of recruiting events to help establish staff for hotel(s).
  • Supports the onboarding process for all new hires, liaising with HR Operations and the Government Relations / Protocol departments to ensure flight tickets, housing and visa are arranged in good time and in line with budget/forecasting controls.
  • Works with hiring managers on open non-management roles, to balance the development of existing talent and business needs.
  • Works with Talent Development team to ensure the property’s selection and interviewing process is in line with Company standards and geared to focus on quality of hire.
  • Monitors sourcing process and outcomes of staffing process. 
  • Interviews candidates with Hiring Manager present.
  • Follows property interview guidelines and ensures a consistent screening criterion is used.
  • Monitors and supports the selection/non-selection and offer processes to verify proper procedures are followed (e.g., valid reasons for selection/non-selection, applicants receive status notifications).
  • Works with Government Relations team on visa processes for associates and staying up to date with changes and challenges in accordance with Dubai and UAE law.
Learning and Development
  • Involved in the administration of the property’s Orientation program to drive successful integration of management and hourly employees into the organization that supports a strong culture and brand strategy activation, taking an active part in the facilitation of the program.
  • Ensures compliance of all Marriott statutory classroom and e-Learning courses.
  • Administers the Marriott e-Learning platform, ‘MyLearning’.
  • Leads, facilitates and supports all Marriott and JW Marriott on-property training programs, on a need basis.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Works with Talent Development leaders to implement specific training to improve service performance.
  • Proudly represents brand values and Company philosophy in all training and development activities.
  • Collects and inputs data for use in Talent Development of analytics and metrics to measure the success and effectiveness of TA and L&D.
  • Assisting with Human Resources Operations where needed, including but not limited to Employee Relations meetings and Exit Interviews.
  • Compliance and adherence to all hotel job aids, Marriott SOPs and UAE law and regulations.
  • Assists with HR/Talent administration tasks to ensure the smooth functioning of the department.
  • Performs other duties as reasonably requested by line manager and senior leaders.