Receptionist (Chinese Female Only)

Location
Doha (QA)
Posted
11 Jan 2017
Closes
08 Feb 2017
Sector
Hotel
Job Level
Non-Management

Shangri-La Hotel Doha is located in the heart of the premier business district; West Bay is the first choice for international business travelers amongst other luxury hotels in Doha. Shangri-La Hotel, Doha delivers a unique blend of Asian and Qatari Hospitality. The luxurious accommodation and lifestyle facilities are complimented with the most exciting collection of dining and entertainment choices, offering exceptional value.

DUTIES

  • Provides the highest level of overall staying experience especially during guest arrival and departure.
  • Works at the front desk and responsible for advance booking, check-in, check-out, handling cash, handling guest inquiries, maintaining guest record.
  • Consistently delights guest by providing an engaging experience straight from the heart.
  • Promotes guest loyalty to the Hotel and the company.

Requirements:

  • With at least 2 years experience in a similar position in a 5* hotel
  • Excellent command in English language. Fluency in Chinese language is a must.
  • Good knowledge of the Opera system and Microsoft words
  • Proven track record of delighting guest
  • Good up selling skills
  • Highly motivated and passionate to do the job
  • Flexible and able to work long hours whenever needed
  • Proactive, vibrant and engaging to guests and colleagues