ASST. LAUNDRY MANAGER - Crowne Plaza & Holiday Inn Al Thuraya City - Kuwait

Kuwait City

Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Kuwait City
Job Type
Job Level
Job Overview


Responsible in the operational efficiency of all aspects of the linen room including staff uniform management and the service delivery of this area within budgeted guidelines. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethics.


Key Responsibilities:

  • Oversee the implementation of linen room standards and procedures.

  • Recommended changes to these standards and training needs on an ongoing basis

  • Maintain a current and thorough knowledge of all linen room systems

  • Open and close the shift and ensure effective shift hand over

  • Distribution and collection of keys

  • Management of all incoming and outgoing calls to Linen Department

  • Solve employee grievances

  • Direct task allocations and change according to volume and peak periods

  • Perform quality inspections

  • Ensure consistency within the department

Qualifications and Requirements
  • Previous hotel/laundry operational experience is an advantage

  • Hotel Management/Experience in hospitality industry is an advantage

  • Basic Laundry techniques/skills is an advantage

  • Require a Team player

  • To be able to understand & communicate in English

  • To be responsible with the tasks assigned/dedicated to complete the tasks assigned within the given time (time management)

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