Housing Supervisor - Crowne Plaza Resort Salalah


Full job details

Crowne Plaza Hotels & Resorts - Middle East & Africa
Job Type
Human Resources
Job Level

Do you see yourself as an
Accommodation Supervisor?

At Crowne Plaza® Hotels &
Resorts our goal is to make business travel work. That’s where YOU come in.
When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more
than just a job title.

At Crowne Plaza we look for
people who are dynamic, confident and ambitious; people who excel in their role
and help our guests succeed too.

The Crowne Plaza Resort Salalah
sets in 45 acres of private tropical gardens and on a long stretch of pristine
sandy beach. The resort enjoys an ideal location for Business, Meetings &
Events and leisure Traveler's. Recline on a well-lit beach and by the pool with
sumptuous cuisine at the relaxing Crowne Plaza Resort Salalah. Receive a warm
welcome from friendly Omani staff as you cross 42 acres of lush, landscaped
gardens and enter into the gleaming lobby of Crowne Plaza Resort Salalah. We'll
show you to your room or suite, or point you towards our 3 interconnecting
pools, tennis and squash courts or par-3 garden golf course. A courtesy shuttle
bus whisks you from Salalah International Airport to Crowne Plaza Resort
Salalah in 10 minutes. We combine a resort getaway with easy access to the
centre of Salalah, just 10 minutes' drive away. Lush hotel gardens lead to the
gentle turquoise waters, lapping against beach. Locals are drawn to our
night-time attractions, from sumptuous themed buffets on the white sand at
Dolphin Beach Restaurant to Arabic singers and disco nights at Al-Luban
nightclub. Al-Khareef Pub, with its rich wood and stained glass, is a homely
space serving draught beers and nightly live entertainment. Dine al fresco on
the Arabic-style terrace of Darbat restaurant or sip cocktails at the Pool Bar.


Join us as an Accommodation Supervisor.  You’ll have ambition, talent and obviously,
some key skills.  For this vital role, we’re looking for someone who will
be responsible for all administrative work related to the
maintenance and colleague welfare within the accommodation and your role will
include key responsibilities such as:

  • To be
    responsible for all maintenance requests from our colleagues, resolve issues
    in timely manner, to make sure maintenance request log book updated on
    daily basis

  • To develop and
    utilize checklists for regular preventative maintenance, stock inventory,
    pest control

  • Report incidents
    in the accommodation immediately to the Human Resources  Manager
  • To be
    innovative, suggesting new ideas and investigating new ways of doing
    things or new services for our employees
  • To be vigilant
    and react swiftly and calmly to all emergency situations

  • To assist in
    enforcing all the Colleagues’ Accommodation policies and procedures

  • To ensure that
    the Colleagues’ Accommodation is checked regularly, all floors,
    hallways  to be free from
    obstruction and anything unusual are reported

  • Update regularly the accommodation plan
    and rooms inventory
  • Report incidents in the accommodation and
    report immediately to the Human Resources Department
  • Handle colleague welfare and concerns
    related to rooms and privacy
  • Coordinate with outsourced cleaning
    company to maintain the hygiene standards in order to provide our colleagues a
    healthy environment
  • Daily patrol in the accommodation for
    anything unusual to be noted and reported to the Human Resources Department
  • Follow up with the purchasing on pending
    items related to the colleague housing
  • Update all stores in the accommodation
    and ensure no shortage of needed items
  • Arrange rooms for new colleagues as per
    the SOP’s
  • Handle and control colleague movements
    and shifting inside the accommodation
  • Prepare and maintain up to date inventory
    lists for all flats and accommodation

  • To seek out fire
    and safety hazards

  • To ensure that a
    complete maintenance and incident logs are kept

  • To constantly
    inspect accommodation in public and storage areas through scheduled
    inspections and walk through to ensure they are clean, well maintained and
    meet all hygiene, health and safety regulations.

  • To  welcome  new staff and to arrange their
    accommodation prior to their arrival

  • To report on any
    cleanliness, maintenance or behavioral issues taking place at the
    accommodation and/or other areas of housing that require further
    investigation and/or disciplinary proceedings to the Human Resources Manager
    on a daily basis.
  • In return we'll give you a
    competitive financial and benefits package. Hotel discounts worldwide are
    available as well as access to a wide variety of discount schemes and the
    chance to work with a great team.   Most
    importantly, we'll give you the room to be yourself.

    So what's your passion? Please
    get in touch and tell us how you could bring your individual skills to IHG.

    In return for your hard work, you
    can look forward to a highly competitive salary and benefits package. What’s more, because your career
    will be as unique as you are, we’ll give you all the tailored support you need
    to make a great start, be involved and grow.



    ideal candidate will be genuine, friendly and extremely proactive individual
    with an outgoing, charismatic and approachable character. You will work well
    under pressure in a fast paced environment and be a great team player, who
    thrives in working with a multi-cultural team while possessing following
    additional competencies:


    1.       High level of passion, enthusiasm and drive for results.

    2.       Excellent communication skills in English and Arabic an advantage.

    3.       Ambitious and eager to learn, grow and further develop own

    4.   Bachelor's degree holder / higher education qualification /
    equivalent in hotel management or

    related field.

    5.       Proven track of a minimum 2 years’ experience. 

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