Hostess

Location
Oman - Muscat
Posted
10 Jan 2017
Closes
07 Feb 2017
Ref
1700001F
Sector
Hotel
Job Level
Non-Management
Hostess   -   ( 1700001F ) Description  

 Welcome to our World

 

Our Vision at Millennium & Copthorne Middle East and Africa is to be the

hotel company for our guests, colleagues and owners while achieving

exceptional growth.

 

We have an Ambition to operate 100 preferred hotels by year 2020.

 

Job Location

 

The Grand Millennium Hotel Muscat is the flagship of the Grand

Millennium Brand. The Hotel is Sharia Compliant with seven (7) F&B

outlets, spa and recreation and a total of 328 rooms and apartments. It

is located next to the Muscat Grand Mall.

 

Key Job Responsibilities

 

  • Ensure that the entrance area and display counters are clean, tidy, fresh and appealing.
  • Ensure that all display material is arranged in a neat and tidy fashion and is free of any marks or damage.
  • Ensure that all promotional material and flyers are neatly arranged, are clean and presentable and the newspapers are not more than one day old.
  • Answer phones clearly and politely in the correct manner.
  • Be aware of all in house information and happenings so as to give the guest the correct information. In the event that you are unable to supply the information please refer the guest to the F&B office for assistance. 
  • Know the table numbers and their locations and be aware not to over load sections.
  • Be aware of guests' names and address them accordingly on their return.
  • Assist with the day-to-day general cleaning of the all tables, chairs and equipment used for the service of food and beverage items to the guest.
  • Assist the service staff with prompt clearing of tables, during and after service to the guest.
  • Have a full understanding and knowledge of all items that is offered on all menus and beverage lists.
  • Assist the service staff with the correct set up of ‘mise en place’ and side stations to ensure that there is sufficient and correct equipment for the day’s trading.
  • Not to stand, loiter near / behind or talk about guests at any time, so that the guest may hear you or feel uncomfortable.

 

 

  Qualifications  

 

* Minimum one year Hotel experience

* GCC experienced desired

  Primary Location :   OM-MA-Muscat Job :   Food & Beverage Organization :   Grand Millennium Muscat Schedule :   Regular Shift :   Standard Job Type :   Full-time   Rotating Job Posting :   Jan 8, 2017, 2:34:34 PM