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IT Coordinator

United Arab Emirates - Dubai

Full job details

Millennium & Copthorne - Millennium Plaza Hotel
United Arab Emirates - Dubai
Job Type
Job Level
IT Coordinator   -   ( 1700000H ) Description  

Welcome to our World

Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.

We have an Ambition to operate 100 preferred hotels by year 2020.

Job Location

Millennium Plaza Hotel Dubai is on Sheikh Zayed Road, facing Dubai International Financial Center and close to the Dubai International Convention and Exhibition Center. The hotel is 22 minutes’ drive from Dubai International Airport and directly accessible to the Emirates Towers Metro Station.

The 65 storey tower offers 398 modern and spacious rooms and suites, with views of Dubai overlooking Sheikh Zayed Road, Zabeel Palace and Jumeirah Beach from 26 th till 61 st floor. The hotel's four restaurants and café serve a variety of cuisines from International to Arabic specialties.

Other facilities include the Club Lounge, Business Center, Health Club and Spa. The infinity swimming pool gives views of Jumeirah Beach and the Arabian Sea.

Key Job Responsibilities

  • Monitor the operation and security of all computer hardware and ensure that it is operating properly
  • Maintain accurate inventory and record of all hardware, software, and manuals purchased by the Hotel
  • Ensure that all software runs with no output errors, no response time problems and functioning according to specifications
  • Prepare a monthly report regarding the systems and issues related to smooth operation of application software
  • Maintain the documentation of the Information Technology (Network, PABX System, User Forms & All related Applications)
  • Understand all the department working procedures and perform the related tasks as described
  • Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
  • Maintain all users access request and authorizations for all IT application  System.
  • Act as the primary contact for all outside agents in all computer technology related matters
  • Follow company policies related to security and operation of the computer system to ensure business safety and integrity.
  • Maintains a regular preventive maintenance schedule.
  • Ensure that all system back-ups are taken regularly.
  • Maintains a Helpdesk log for problems and repairs, ensuring action is taken at the earliest to minimize any operational disruption, advising the Manager of the same.
  • Maintains the security and confidentiality of all software and information stored in the systems.
  • Maintains Audio & Video system in all meeting rooms .


  • Bachelor’s degree in Computer Science
  • Microsoft Certification (MCP, MCSE or MCSA) & Cisco CCNA
  • Strong knowledge and experience in Opera PMS, Micros POS, Networking, Avaya PABX, Payroll System, Interactive TV & RMS
  • Minimum 2 years of hotel experience in IT Department
  • Excellent written and verbal English communication skills

  Primary Location :   AE-DU-Dubai Job :   Information Technology Organization :   Millennium Plaza Hotel Dubai Schedule :   Regular Shift :   Standard Job Type :   Full-time   Day Job Job Posting :   Jan 5, 2017, 6:42:45 AM
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