Night Auditor

Location
Doha (QA)
Posted
09 Jan 2017
Closes
06 Feb 2017
Sector
Hotel
Job Level
Non-Management
  • To Monitor the Guest ledger transfers after completion of night audits
  • To Monitor the City ledger transfers after completion of night audits and handover to Credit Manager
  • To Monitor the Credit card transfers from revenues
  • To Check the allowance vouchers are approved by authorized personnel as per company policy
  • To Check the telephone revenue summary daily & identify any unreasonable issues
  • To check and verify complimentary rooms are properly authenticated, any unauthorized complimentary stay is to be investigated and brought to the attention of the management.
  • To Control and monitor serial numbers of all income related print items.
  • To track and monitor special events accounts (advance payments) ticket sales, govt. permissions, taxes, serial control of tickets etc.
  • To check and tally room revenue with housekeeping report.
  • To Co ordinate with General cashier on all cash revenues are vouched  as per cash reports
  • To assist the Front office in case of Group check outs
  • To make spot checks on cash floats in coordination with General Cashier
  • To check advance payments, billing instructions, proper billing of Seminars and conferences and other arrangements.
  • To ensure all functions are properly billed and function serial is controlled.
  • To check all daily use folios, late checkouts and house-use rooms.
  • To promote efficiency, confidence, and courtesy towards colleagues.
  • To control and scrutinize all arrivals for rates, billing instructions, LPO’s vouchers etc.
  • To check and supervise revenue control in F&B. Tally all manual reports with computer reports.
  • To ensure all control procedures in rooms department with regard to revenue control, cash control, paid-out and foreign exchanges transactions.
  • To control and monitor all telephone and fax calls of management and ensure all faxes are lodged and long distance call requests are approved
  • To keep your administrative area clean and tidy
  • To generally promote and ensure good relations with Operational and department colleagues.
  • To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • To adhere to Company and Hotel rules and regulations at all times.
  • To report any equipment failures/problems to the Maintenance Department.
  • To Control and monitor coupon sales during cash agreements by sales team
  • To pass any maintenance requests to the Maintenance Department.
  • To participate in any Training/Developments schemes as recommended by senior management.
  • To comply with any reasonable request made by Department Head to the best of your ability.
  • To make a timely suggestion to Controller simplifying documents and providing lead to avoid duplication issues.
  • To ensure that the standards required by Qatar Law and by Department are maintained at all times in the areas specified above.

 

 

Security, Safety and Health

  • Maintains high confidentiality in regards to guest privacy.
  • Reports any suspicious activity of guests and staff to the General Manager and Security.
  • Notifies housekeeper regarding lost and found objects.
  • Ensures that all potential and real hazards are reported appropriately immediately.
  • Fully understands the hotel’s fire, emergency, and bomb procedures.
  • Follows emergency procedures to provide for the security and safety of guests and employees.
  • Works in a safe manner that does not harm or injure self or others.
  • Anticipates possible and probable hazards and conditions and notifies the Manager.
  • Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.