Chief Steward

United Arab Emirates (AE)
09 Jan 2017
06 Feb 2017
Job Level

Metropolitan Hotel Dubai is looking for a Chief Steward, to perform the duties and responsibilities as follows;

  • Ensures that proper sanitation hygiene is observed in all F&B areas
  • Ensures low breakage and proper maintenance of all equipments
  • Ensures that work areas and equipments are clean and in order and that supplies are on hand to ensure efficient service.
  • To conduct all administrative work required
  • To develop formal training plans and conducts on the job training sessions for the stewarding department staff.
  • To provide functional assistance and direction to the stewarding operation.
  • To coordinate functions and activities with other department heads as assigned.
  • Conducts bi-monthly inventory of operating equipments in all outlets to guard against theft.
  • Initiates requisition for cleaning materials and other supplies.
  • Schedules cleaning of supplies and equipments.
  • Monitors the consumption of chemicals in all machines.
  • Exercises administrative supervision over all steward staff which include personnel requisition, promotion, granting of disciplinary action, training, approves leaves and overtime requests.
  • Controls the release of equipments to banquet for outside catering.
  • Overseas the proper maintenance of all dish washing machine in his areas.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • To have complete understanding of employee handbook and adhere to the regulations contained within it.
  • Be aware of and respect HACCP rules regulations at all times
  • To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.
  • To report for duty punctually wearing smart attire according to the Hotel's dress codes and name tag at all times.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To maintain a good rapport and working relationship with staff in the department and all other departments.
  • To attend and contribute to all staff meetings, Departmental and Hotel Training scheduled, and other related activities.
  • To respond to any changes in the office function as dictated by the hotel.
  • To provide a courteous and professional service at all times.
  • Handle guest, suppliers and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests/suppliers.