Waitress

Location
Bahrain (BH)
Posted
08 Jan 2017
Closes
05 Feb 2017
Job Type
Food & Beverage
Sector
Hotel
Job Level
Non-Management
  • Must have at least 02 - 05 years of experience in Japanese Restaurant or to any 5 Star hotel restaurant.
  • To greet and welcome guest in a pleasant manner.
  • To escort guest to the appropriate table if hostess unavailable.
  • To take food and beverage order, making suggestion when required.
  • To have personal knowledge of menu items (food & beverage), attending product knowledge sessions and reviewing product update, including if possible the manner of preparation for each menu items.
  • To be knowledgeable of the food & beverage product available and not available.
  • To always up sell and recommend food & beverage specialties.
  • To display high degree of salesmanship, up-selling to help achieve daily sales targets.
  • To communicates with the kitchen staff on guest orders or any special requests.
  • To ensure correct delivery of food and beverage to right table as also timely pick up of all items.
  • To ensure that food items are served at the correct temperature.
  • To be responsible for guest satisfaction at the table allocated/ assigned
  • To communicate in a professional, provide efficient and courteous manner with guests. Ensure that guest has everything required
  • Confirms satisfaction by directly asking guests and coordinates appropriate action where needed.
  • To offer replenishment of drinks, water and anticipate guest needs.
  • To be courteous, warm, smiling while dealing with guest. Be efficient, fast and serve with confident and flair.
  • To prepare guest bills and checks for accuracy before presenting.
  • To be punctual, report on duty as per schedule of the outlets and as per the volume business.
  • To adhere to the performance standard objectives of outlet.
  • To ensure proper and complete handover at the end of shift to incoming staff member.
  • To be flexible and to carry out any other duties as requested by Management, which may include, amongst others, carrying out duties within our sister properties.