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Ideally located the heart of Doha’s residential district on Salwa Road, set in the Bin Mahmoud neighborhood of a vivacious, upcoming skyscraper city, The Westin Doha Hotel & Spa is the first-ever Westin Hotel to grace Qatar.
The Westin Doha offers a tranquil retreat for the weary global traveler with the city’s first Heavenly® Spa, guests are afforded the opportunity to sample the unique Westin well-being promise when staying for business or leisure.
The hotel is the 4th Starwood property in Qatar; with 365 rooms & suites including 2 presidential suites and 5 Pool Villas, 6 restaurants & bars, almost 10,000sqm of meeting & events facilities, business center, dedicated female and male Spa area, 2 outdoor & 1 indoor pools, and a state-of-the-art fitness center.
At Westin, everything we do is designed to help guests feel their best. The Westin Well-being Movement is a global initiative dedicated to inspiring our guests to discover new approaches to well-being at Westin and beyond. The movement features innovative partnerships and programs across Westin's six pillars of well-being: Sleep Well, Eat Well, Move Well, Feel Well, Work Well and Play Well.
Food and Beverage
•Knowledge of all food & beverage procedures, standards, quality presentation, service and products and local health & sanitation standards.
•Communicates daily with F&B management
•Responds appropriately to guest needs during hours of operation
•Ensure that internal customers are communicated with on a daily basis
•Full awareness of all menu items, their recipes, methods of production and presentation standards
•Assess quality control and adhere to service standards
•Support the control of food & beverage cost
•Carry out close liaison with all sections of the kitchen in order to ensure smooth and efficient service
•Ability to produce own work in accordance with a deadline and to assist and encourage others in achieving this aim
•To project a pleasant and positive professional image to all contacts at all times
Display financial acumen and business sense.
Supportive Functions (Property specific):
Maintain cooperative relations with other F&B management, outlets, Executive Chef, Assistant F&B manager, Department Heads, Chief Steward, Deputy General Manager.
Specific Job Knowledge, Skills and Abilities (Property specific):
•Responsible for achieving his goals, objectives, budget revenue, average check and number of covers.
•Responsible for attaining the budget revenue, the overall supervision of staff, the cover count per month
•Entertaining regular guest (full invitation or birthday cake or special drink etc).
•Maintaining a Cardex system, updated all times with full information pertaining to his regular guest i.e Name address, phone number, date of birthday, anniversary.
•Imparts training through pre-meal classes
•Responsible for food promotions held in his outlet (printing of beverage list, staff uniform, music & entertainment with concerned person in charge).
•Maintenance of his outlet (daily, monthly, annual).
•Decoration pertaining to his outlet and updating with new ideas.
•Attending weekly F&B meetings, highlighting & giving briefing on his operation.
•Scheduling his staff: a plan to be submitted in January every year for annual vacation which doesn’t affect his outlet’s operation
•In charge of the linen stock received for outlet and controlling staff miss-use.
•Inspects Bars area to ensure that it is clean and tidy
•Complies the Bar log book, recording guest complaints, revenue covers and other appropriate details
•Follows all internal F & B Polices and procedure standards
•Follows up with F & B Training Manager on training Bars staff on cocktail preparation
•Maintains work attendance records for payroll purposes
•Inspects staff to ensure they are in proper uniform, well groomed and clean
•Provides cooperation with the head bartender and bartender direct supervision and control of the service in Bars
•Satisfies guest complaints
•Supervise and assists with service or preparation
•Maintain effective & appropriate liaison with clients whilst on property for site.